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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, process improvement, and stakeholder engagement, with a strong focus on Salesforce and CPQ solutions. Capable of driving operational productivity and user adoption through effective communication and collaboration across cross-functional teams.
Highest-signal resume keywords
Project ManagementSalesforce.com KnowledgeCPQ KnowledgeProcess ImprovementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management ExperienceConfiguration, Pricing, and Quoting ProcessesBusiness Requirements GatheringOperational Productivity ImprovementProgram Management Expertise
Soft Skills
Strong Leadership SkillsAnalytical SkillsInterpersonal SkillsCritical ThinkingEffective Communication
Tools & Technologies
SalesforceOracle CPQDigital/IT Systems
Industry Keywords
Sales OperationsUser ExperienceOrganizational Change ManagementContinuous ImprovementBusiness Acumen
Tech Stack
Tools & technologiesOracleSFDCGo
About the role
Key responsibilities & impact- Lead programs and projects related to delivering new and existing products and sales processes
- Improve and pioneer features that enhance ease of use for internal and external customers
- Act as liaison between sales, sales operations, and headquarters teams to drive scalability and automation
- Drive global sales systems and process improvements to increase operational productivity
- Support active opportunities requiring unique or complex solutioning
- Partner with Digital/IT, Global Services, Accounting, Finance, Field Sales, Customer Success, and Sales Operations teams
- Develop roadmaps and requirements balancing future vision, near-term opportunities, user requirements, business insight, and day-to-day issue management
- Gather and assemble stakeholder requirements for process improvement projects
- Drive complex, high-business-impact features to timely completion
- Gather and articulate business requirements and provide recommendations to cross-functional teams
- Manage end-to-end support for complex deal requests from field sales and sales operations
- Develop creative solutions and manage stakeholders through program/process implementation
- Ensure strong user experience and successful end-user adoption
- Set priorities around program goals and user needs and drive timely tradeoff decisions
- Identify, design, document, and communicate process requirements
- Represent functional selling-process needs in Salesforce and Oracle CPQ solutions
- Communicate trade-offs between customer expectations and engineering realities
- Own and maintain a centralized portfolio of initiatives, process enhancements, and operational requests from intake through delivery
- Establish intake, evaluation, prioritization, governance, and review practices
- Partner with Digital/IT and cross-functional stakeholders to manage backlogs, ownership, sequencing, and prioritization
- Track and report portfolio status, dependencies, risks, timelines, and delivery commitments
- Monitor initiative outcomes and adoption to assess business impact and ensure intended value is realized
- Champion standardization, automation, operational consistency, and scale
- Communicate portfolio accomplishments and business impact
- Execute communications plans and coordinate project activities with cross-functional subject-matter experts
- Identify and resolve issues, escalating when appropriate
- Apply organizational change management, including training, communications, and adoption management
- Represent the voice of the field, customer, and operations to drive continuous improvement
- Manage stakeholder expectations through clear, consistent communication
- Perform special projects and tasks assigned by the Senior Manager of Go-to-Market Operations
Requirements
What you’ll need- Bachelor's degree Preferred
- 3-5 years of focused project management experience or the equivalent Preferred
- Knowledge of CPQ is preferred
- Knowledge of Salesforce.com from either a sales or administrator perspective is preferred
- Knowledge of configuration, pricing, and quoting processes preferred
- Knowledge of sales operations activities/technology
- Strong leadership, organization, analytical, and execution skills
- Strong interpersonal skills and collaborative work style
- Demonstrated initiative and ability to advance projects while managing multiple initiatives
- Ability to navigate and be productive in a complicated and fast-changing environment
- Effective user and business representation based on deep user understanding and business knowledge
- Experience resolving issues with higher levels of management
- Demonstrated ability to work with ambiguity and problem-solve
- Strong business acumen and program management expertise with a successful track record of implementing new programs
- Critical thinking, continuous learning and improvement, and comfort working in unfamiliar areas
- Strong written and oral communication skills, with ability to articulate complex technology and business opportunities clearly
- Ability to work in a normal office environment at a desk or computer table
- Ability to utilize a computer, communicate over the telephone, and read printed material
- Ability to be on call periodically and work outside normal working hours, including evenings and weekends
- Ability to travel via automobile or airplane approximately 10% of the time
- Commitment to uphold F5’s Business Code of Ethics and report policy violations
Benefits
Comp & perks- Incentive compensation
- Bonus
- Restricted stock units
- Benefits package
- Reasonable accommodations for candidates
- Potential on-call and work outside normal hours compensation/arrangements
