Sales Operations Manager

• Support all stages of the sales process in accordance with F5 policies
• Provide high-level support to internal sales teams and external partners
• Process orders and resolve issues
• Act as liaison among Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance, Accounting, and other internal teams
• Own and execute assigned projects or programs
• Communicate and provide education on current processes and best practices
• Answer pre- and post-sales questions from sales teams and external partners
• Research inquiries using various systems and tools
• Intake and coordinate high-priority customer requests
• Ensure Salesforce data integrity
• Identify process improvements supporting business operations
• Perform other related duties as assigned
• Uphold F5’s Business Code of Ethics and report policy violations

Sales Operations Specialist II

Sales

• Support field sellers in pitching, positioning, sizing, and offering the Flex Consumption Program from inception through execution
• Drive program and offer needs supporting the quote-to-cash process
• Make key decisions and provide analytics-based recommendations on complex situations to sales leaders
• Support sales teams across geographic regions with deal structuring, pricing, and contract reviews
• Manage operational and contractual elements enabling quote-to-cash for licensing offerings
• Serve as the primary operations point of contact during Flex Consumption Program addendum reviews
• Communicate with HQ and Theatre Sales teams
• Attend field and customer calls to educate them on licensing program components
• Represent field and customer feedback to operations teams to drive program improvements
• Support the sales process, improve deal velocity, and remove closing roadblocks
• Manage regional Flex Consumption Program coverage as subject matter expert, including quotes and operational elements
• Manage the operational pipeline and provide updates to Sales Leadership
• Manage contract management operations and track customer addendum exceptions
• Uphold F5’s Business Code of Ethics and report policy violations
• Develop program materials and presentations and perform other related duties

Sales Licensing Partner II

Account Manager

• Grow F5 revenue, partner-initiated pipeline and revenue, and overall F5 market share for designated National Partners
• Lead National Partners through mutual business planning, training, sales enablement, and demand-generation marketing
• Create and execute strategic business plans with National Partners, including objectives, goals, go-to-market plans, activities, and success metrics
• Lead weekly cadence calls to monitor pipeline, revenue targets, marketing activities, training, certifications, collaboration, and account mapping
• Communicate National Partner initiatives and alignment with F5 priorities to Channel and Sales leadership
• Plan and lead QBRs and executive briefings
• Develop and foster long-term strategic relationships with National Partners
• Align with Regional CAMs and Sales Teams on district account plans
• Collaborate on marketing calls, activities, and events and optimize ROI
• Promote National Partner participation and sponsorship of F5 events
• Lead quarter-end cadence to ensure timely processing of committed deals
• Use sales tools to inspect business trends, insights, and learnings and promote F5 brand and partnerships
• Oversee National Partner contracts and execution of partner agreements and obligations
• Participate in pilot projects or task force groups to improve channel offerings, processes, and policies

National Partner Manager

Network Operations

• Lead a global Network Operations team responsible for network reliability and day-to-day operations across F5 Distributed Cloud commercial and FedRAMP environments
• Establish the Network Operations function within Infrastructure Operations
• Operate the global IP backbone, data center networks, cloud networks, and related connectivity
• Lead major incident response and serve as incident captain when assigned
• Run the Change Advisory Board and coordinate risk-based production change reviews
• Establish on-call rotations, sustainable coverage, and cross-region handoffs
• Own network availability, performance, operational health, observability, and reporting
• Partner with Network Engineering on acceptance criteria, operational handoffs, escalation paths, and lifecycle decisions
• Lead blameless post-incident reviews and problem management; track corrective actions to closure
• Coordinate with SOC, NOC, engineering, security, customer-facing teams, and Customer Support
• Set an automation-first direction using Python, Ansible/AWX, GitOps, and CI/CD
• Lead adoption of AI-assisted network operations for anomaly detection, event correlation, change-risk analysis, incident investigation, and knowledge retrieval
• Maintain runbooks, network diagrams, troubleshooting guides, and FedRAMP control evidence
• Partner cross-functionally with engineering, architecture, data center, capacity, SRE, security, product, customer support, and program management teams

Senior Manager, Network Operations

Technical Program Manager

• Design and stand up the enterprise AI program’s operating model, governance, and decision rights across interlocking workstreams
• Author workstream charters and RACI models, define escalation paths, and formalize role boundaries across programs and executive offices
• Establish mission-alignment forums, recurring cadences, shared metrics, and cross-program governance practices
• Design and execute phased global AI capability adoption rollouts, including geographic and functional wave planning
• Identify and unblock adoption gaps, adjust rollout plans based on learnings, and drive change management through resistance
• Design sprint operating models and lead technical delivery teams through waterfall-to-agile transitions
• Run sprint cycles, facilitate retrospectives, and tune delivery models using team feedback and velocity data
• Build work breakdown structures and maintain dependency-aware program plans across concurrent workstreams
• Establish communication infrastructure and mission site hubs containing program documentation
• Operate bi-weekly executive reporting rhythms and maintain shared workboards for dependencies, owners, and dates
• Evaluate AI opportunities, translate business pain points into technical use cases, and own use-case lifecycles from discovery through deployment
• Develop business cases, facilitate investment discussions, and publish quarterly readouts on adoption, velocity, and rollout status
• Deliver roadmaps and resourcing proposals for future investment
• Resolve data quality and hygiene issues affecting AI use cases
• Coordinate custom-built or lightly engineered internal tools and applications and integrate them into program workflows
• Ensure safe and responsible AI deployment guardrails are defined, met, and auditable

Principal Technical Program Manager

Solutions Engineer

• Support the sales team with technical skills and F5 solution knowledge
• Achieve allocated sales targets and sell relevant F5 solutions in partnership with the Sales Account Manager
• Act as a trusted adviser by understanding customers’ technical and business challenges
• Articulate F5 product strategy, messaging, positioning, value proposition, and solutions
• Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept
• Determine opportunity viability and map organizational structures
• Drive the sales process by identifying technical decision-makers and securing technical validation and sponsorship
• Provide world-class customer service throughout the customer lifecycle
• Collaborate with internal technical, sales, product management, engineering, and marketing teams
• Serve as technical expert and trusted advisor for F5 Distributed Cloud solutions
• Provide expertise in Web Application and API security
• Lead complex sales cycles and coordinate stakeholders
• Mentor and guide junior sales engineers
• Travel 20–30%

Senior Solutions Engineer – Major Accounts

Full-stack Engineer

• Lead the design and implementation of robust low-latency services and APIs
• Focus on scalable multi-tenant architectures
• Build and refine forward and reverse proxies for performance and security
• Implement observability tools for monitoring and alerting
• Leverage AI development tools and agentic frameworks to accelerate coding, testing, and problem-solving
• Guide and mentor junior developers
• Take initiative in architectural decisions while incorporating team feedback
• Evaluate emerging technologies and methodologies
• Develop applications for B2B SaaS multi-tenant and self-hosted platforms
• Enhance forward and reverse proxy development, dynamic policy enforcement, and traffic interception and modification

Principal Software Development Engineer

• Design and implement scalable cloud architectures for the Generative AI platform
• Develop and maintain robust CI/CD pipelines and automate deployment processes
• Manage and optimize containerized workloads for resource utilization and application scalability
• Implement and manage serverless architectures
• Build monitoring and alerting systems for proactive issue detection and resolution
• Implement and maintain security best practices and compliance standards across cloud infrastructure

• Design and implement scalable cloud architectures for the Generative AI platform, focusing on high availability, security, and performance optimization
• Develop and maintain robust CI/CD pipelines and automate deployment processes
• Manage and optimize containerized workloads for efficient resource utilization and application scalability
• Implement and manage serverless architectures to enhance platform flexibility and cost-efficiency
• Build comprehensive monitoring and alerting systems for proactive issue detection and resolution
• Implement and maintain security best practices and compliance standards across cloud infrastructure

• Lead the design and implementation of robust low-latency services and APIs
• Develop scalable multi-tenant architectures
• Build and refine forward and reverse proxies for performance and security
• Implement observability tools for monitoring and alerting across services
• Leverage AI development tools and agentic frameworks for coding, testing, and problem-solving
• Guide and mentor junior developers
• Take initiative in architectural decisions and integrate team feedback
• Evaluate emerging technologies and methodologies to improve system architectures and development practices

• Own the end-to-end Salesforce PRM and Experience Cloud roadmap
• Deliver a unified partner journey across onboarding, enablement, deal registration, MDF, incentives, and support
• Translate reseller and distributor workflows into scalable digital solutions
• Optimize partner quoting, deal protection, tier management, MDF approvals, and co-marketing
• Enable automation for reseller–distributor collaboration, partner performance visibility, and revenue attribution
• Design and operationalize automated tiering and incentive models using CRM, CPQ, finance, and enablement data
• Integrate predictive and conversational AI within Salesforce PRM
• Define metrics and dashboards for partner engagement, deal velocity, and ROI
• Partner with Channel Sales, Programs, Marketing, Finance, and Operations
• Lead Agile product execution, prioritize backlogs, and coordinate with engineering and stakeholders
• Ensure interoperability between PRM, CPQ, Sales Cloud, Service Cloud, and Marketing Cloud
• Advocate for partner needs and communicate roadmap updates, insights, KPIs, and business outcomes

Principal Product Manager – Partner/Channel

• Work a sales territory alongside a designated Professional Services account manager
• Sell to new or existing F5 product customers
• Build positive relationships with F5 Channel and Distribution
• Use product knowledge to build client relationships and retain customers
• Upsell and offer additional products and services
• Research accounts, identify key personnel, and generate interest
• Maintain and expand the prospect database within the assigned territory
• Close sales while meeting or exceeding sales goals
• Coordinate with the PS account manager to manage leads and opportunities through closure
• Work with F5 Distributors and Partners, End Users, and product Outside/Inside sales teams
• Prepare scope calls, quote services opportunities in Salesforce, manage opportunities, verify purchase orders, run reports, and maintain accounts
• Uphold F5’s Business Code of Ethics and report policy violations

Digital Territory Account Manager

Operations

• Lead programs and projects related to delivering new and existing products and sales processes
• Improve and pioneer features that enhance ease of use for internal and external customers
• Act as liaison between sales, sales operations, and headquarters teams to drive scalability and automation
• Drive global sales systems and process improvements to increase operational productivity
• Support active opportunities requiring unique or complex solutioning
• Partner with Digital/IT, Global Services, Accounting, Finance, Field Sales, Customer Success, and Sales Operations teams
• Develop roadmaps and requirements balancing future vision, near-term opportunities, user requirements, business insight, and day-to-day issue management
• Gather and assemble stakeholder requirements for process improvement projects
• Drive complex, high-business-impact features to timely completion
• Gather and articulate business requirements and provide recommendations to cross-functional teams
• Manage end-to-end support for complex deal requests from field sales and sales operations
• Develop creative solutions and manage stakeholders through program/process implementation
• Ensure strong user experience and successful end-user adoption
• Set priorities around program goals and user needs and drive timely tradeoff decisions
• Identify, design, document, and communicate process requirements
• Represent functional selling-process needs in Salesforce and Oracle CPQ solutions
• Communicate trade-offs between customer expectations and engineering realities
• Own and maintain a centralized portfolio of initiatives, process enhancements, and operational requests from intake through delivery
• Establish intake, evaluation, prioritization, governance, and review practices
• Partner with Digital/IT and cross-functional stakeholders to manage backlogs, ownership, sequencing, and prioritization
• Track and report portfolio status, dependencies, risks, timelines, and delivery commitments
• Monitor initiative outcomes and adoption to assess business impact and ensure intended value is realized
• Champion standardization, automation, operational consistency, and scale
• Communicate portfolio accomplishments and business impact
• Execute communications plans and coordinate project activities with cross-functional subject-matter experts
• Identify and resolve issues, escalating when appropriate
• Apply organizational change management, including training, communications, and adoption management
• Represent the voice of the field, customer, and operations to drive continuous improvement
• Manage stakeholder expectations through clear, consistent communication
• Perform special projects and tasks assigned by the Senior Manager of Go-to-Market Operations

Sales Operations Partner III

• Support the sales team with technical skills and provide technical knowledge about F5 Distributed Cloud
• Achieve allocated sales targets by selling F5 Distributed Cloud solutions
• Learn and understand customers’ technical and business challenges
• Propose effective solutions to address customer concerns
• Present technical capabilities and business benefits in technical value propositions
• Articulate F5 product strategy, messaging, positioning, value proposition, and solutions
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proofs of concept
• Deliver presentations in person, virtually, and through whiteboarding
• Determine opportunity viability and map organizational structures
• Drive the sales process with the Account Manager
• Identify Technical Decision Makers and obtain their technical validation, support, and sponsorship
• Provide customer service throughout the customer lifecycle
• Collaborate with internal technical and sales resources and share best practices and expertise

Senior Solutions Engineer – Distributed Cloud

• Lead quarterly and annual planning, aligning long-term strategy with near-term execution priorities
• Run the Product Management organization’s operating rhythm, including leadership cadence, quarterly business reviews, roadmap and portfolio reviews, and offsites
• Partner with Portfolio Operations on lifecycle processes, execution insights, and product-system improvements
• Translate strategy into actionable plans, decision-ready narratives, OKRs/KPIs, executive materials, and pre-reads
• Track strategic goals and initiatives; surface risks, trade-offs, and required decisions
• Advise the SVP and product leadership team on decisions and follow-through
• Navigate governance and organizational, process, and strategy change initiatives
• Connect Product Management priorities with Engineering, Design, GTM, Technology Services, HR, and Finance
• Improve planning, execution, reporting, and decision-making through fit-for-purpose tools, systems, and processes
• Prepare decision briefs, meeting materials, and leadership communications
• Resolve ambiguity, clarify ownership, and address cross-functional friction
• Represent the SVP when delegated and align stakeholders
• Monitor organizational health, capacity, talent, budget, and headcount planning with Finance and HR
• Support Product Management leadership effectiveness and development

Sales Operations Specialist II

Sales Licensing Partner II

National Partner Manager

Senior Manager, Network Operations

Principal Technical Program Manager

Senior Solutions Engineer – Major Accounts

Principal Software Development Engineer

Principal Software Development Engineer

Principal Software Development Engineer

Principal Software Development Engineer

Principal Product Manager – Partner/Channel

Digital Territory Account Manager

Sales Operations Partner III

Senior Solutions Engineer – Distributed Cloud

Senior Principal Functional Operations Partner