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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales support capabilities with proficiency in Salesforce and Microsoft Office Suite, while effectively managing projects and cross-functional communication. Exhibits attention to detail and the ability to multitask in a fast-paced environment.
Highest-signal resume keywords
Sales Support ExperienceSalesforce ProficiencyMicrosoft Office Suite ProficiencyProject Management KnowledgeEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SupportSalesforceProject ManagementOrder AdministrationData Integrity
Soft Skills
Detail OrientedMultitaskingSelf-StarterTime ManagementCross-Functional Collaboration
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel
Industry Keywords
Sales ProcessesBusiness Code of EthicsCustomer RequestsInternal Sales TeamsExternal Partners
About the role
Key responsibilities & impact- Support all stages of the sales process in accordance with F5 policies
- Provide high-level support to internal sales teams and external partners
- Process orders and resolve issues
- Act as liaison among Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance, Accounting, and other internal teams
- Own and execute assigned projects or programs
- Communicate and provide education on current processes and best practices
- Answer pre- and post-sales questions from sales teams and external partners
- Research inquiries using various systems and tools
- Intake and coordinate high-priority customer requests
- Ensure Salesforce data integrity
- Identify process improvements supporting business operations
- Perform other related duties as assigned
- Uphold F5’s Business Code of Ethics and report policy violations
Requirements
What you’ll need- BA/BS degree or equivalent work experience
- 1+ years of Sales Support experience preferred
- Proficient in Microsoft Outlook, Word, PowerPoint and Excel
- Salesforce experience preferred but not required
- Detailed oriented with ability to multitask
- Effective written and verbal communication
- Ability to work independently with minimal supervision
- Ability to work cross-functionally to find solutions and complete projects
- Self-starter and effective time manager
- Understanding or knowledge of sales processes and order administration processes
- Basic project management knowledge
- Basic Salesforce experience desired
- Ability to work outside normal hours and be periodically on call
- Ability to utilize a computer, communicate by telephone, and read printed material
Benefits
Comp & perks- Incentive compensation
- Bonus
- Restricted stock units
- Benefits package
- Reasonable accommodations for candidates