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Tech Stack
Tools & technologiesAnsibleAWSDockerGoogle Cloud PlatformGrafanaKubernetesPrometheusPythonSeleniumServiceNowSplunkTerraform
About the role
Key responsibilities & impact- Manage IAM workflows including access provisioning, deprovisioning, permissions updates, and identity-related escalations
- Resolve IAM-related tickets via Jira, GitLab, and ServiceNow while meeting SLA requirements
- Write and maintain Python, Bash, Selenium, or PowerShell scripts to automate provisioning, compliance reporting, and repetitive IAM tasks
- Design, configure, and troubleshoot automation pipelines for deployments and identity-related workflows
- Write and maintain documentation for IAM workflows, automation scripts, pipeline configurations, and troubleshooting processes
- Assist with Identity Provider migrations involving Okta and Entra ID and consolidate duplicative IAM systems during M&A
- Deploy monitoring tools such as Prometheus, Grafana, and Splunk to track IAM system health
- Participate in an on-call rotation and respond to urgent IAM-related outages
- Collaborate with geographically distributed teams under a follow-the-sun support model
Requirements
What you’ll need- Bachelor’s degree in computer science, information technology, or 4+ years of relevant technical experience
- Experience onboarding and supporting users and applications in FedRAMP-authorized environments; Moderate/IL4/IL5 experience a strong plus
- Experience managing in-boundary IAM workflows, including provisioning, deprovisioning, and auditing role-based access control systems
- Familiarity with Identity Provider systems such as Okta and Entra ID
- Working knowledge of NIST SP 800-53, FedRAMP authorization frameworks, FISMA reporting requirements, and DISA STIGs
- Proficiency in scripting and workflow automation using Python, Bash, or PowerShell
- Experience designing and optimizing automation pipelines for workflow deployment and integration
- Familiarity with Infrastructure-as-Code (IaC) tools such as Terraform or Ansible
- Deep hands-on experience in AWS and GCP supporting IAM, including creating and managing service accounts, designing custom roles, and implementing tailored security policies
- Strong technical writing skills and ability to maintain detailed documentation
- Experience with Jira, GitLab, and ServiceNow
- Proven ability to troubleshoot issues, address technical escalations, and collaborate across geographically distributed teams
- Preferred: certifications such as CIAM, ITIL, AWS Certified DevOps Engineer, or Google Professional DevOps Engineer
- Preferred: familiarity with Kubernetes or Docker
- Preferred: experience supporting IdP migrations and consolidating systems during M&A
Benefits
Comp & perks- Incentive compensation
- Bonus
- Restricted stock units
- Benefits package
- Reasonable accommodations for candidates