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Associate Facilities Manager, After Hours
Facilities Maintenance. Support urgent repair and maintenance needs during after-hours periods, including nights, weekends, holidays, and office closures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities with a focus on client relations, vendor management, and effective problem resolution. Proficient in maintaining accurate documentation and communication while adapting to a fast-paced environment.
Highest-signal resume keywords
Project ManagementVendor RelationsClient CommunicationWork Management SystemMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWork Order ManagementVendor Invoice ReconciliationDocumentation AccuracyClient Invoicing
Soft Skills
Strong Organizational SkillsEffective Problem-SolvingAttention to DetailTime ManagementAdaptability
Tools & Technologies
Work Management SystemMS Office
Industry Keywords
Service Level AgreementsClient RelationsAfter-Hours SupportCommunication AbilitiesPhysical Activity Requirements
About the role
Key responsibilities & impact- Support urgent repair and maintenance needs during after-hours periods, including nights, weekends, holidays, and office closures
- Manage client work order verification according to service level agreements
- Provide price quotes to the Program Manager for approval and follow up with clients
- Establish and maintain vendor relations
- Match and assign appropriate vendors to work orders
- Dispatch vendors in a timely manner
- Maintain accurate work order, invoice, report, email, and correspondence records
- Collaborate with national clients and communicate status to the Program Manager and clients
- Analyze and resolve client issues and concerns
- Evaluate and reconcile vendor invoices
- Ensure client invoices are accurate in conjunction with billing
- Ensure work orders are completed according to service level agreements
- Serve as point person for problem resolution and client relations across multiple projects
- Escalate issues to the Program Manager as necessary
- Provide weekend and after-hours client follow-up and support
- Learn all aspects of the Associate Manager role
- Perform other assigned duties
Requirements
What you’ll need- Degree with three years’ experience in Project Management, or equivalent combination of training and experience
- Basic skills in a work management system
- Proficiency in MS Office
- Willingness to expand knowledge
- Strong organizational skills and attention to detail
- Adaptability in a fast-paced environment
- Accuracy in documentation and communication
- Strong time management and follow-through
- Effective problem-solving skills
- Professional verbal and written communication abilities
- Flexibility to work a fluctuating Monday–Friday schedule, including nights, weekends, holidays, and office closures
- Ability to handle extensive contact with people
- Ability to perform required physical activities, including lifting up to 20 lbs or up to 50 lbs with assistance
Benefits
Comp & perks- Bonus
- Flexible schedule
- Local travel opportunities
- Reasonable accommodation for individuals with disabilities