Factbird

Solutions Engineer

• Answer feasibility questions from Sales about connecting machines, PLCs, and sensors.
• Design and build custom solutions including logic boxes, signal converters, IO-Link modules, EDGE flows, and Factbird powered by OMRON NX1 programs.
• Design integrations by mapping customer OT/IT environments and planning data sources, tag structures, transformations, and security.
• Perform root cause troubleshooting in live production environments.
• Document solutions and fixes through Solution Records, runbooks, and wiring guides.
• Version and back up configurations.
• Bench-test hardware before shipment and test end-to-end data flow, including failure recovery and restarts.
• Integrate customer systems through Kepware, Ignition, OPC UA, MQTT, EtherNet/IP, Modbus, and Node-RED.
• Share technical knowledge with Support, Solution Consultants, and Hardware teams.
• Improve recurring processes by creating templates and scripts.
• Turn repeat workarounds into product input with a business case.
• Join customer and prospect calls as the technical voice alongside Solution Consultants and Account Managers.
• Collaborate with Cloud, Firmware, and Hardware teams on custom solutions.
• Report to the Global Operations Manager.

Explore IoT Solutions Engineer at Factbird. Review requirements and application details.