Lead Infrastructure Operations Engineer

FactSet

. Serve as the senior technical owner of infrastructure operations at the Virginia data center .

Posted 10/6/2026full-timeRemote • Virginia • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing data center infrastructure operations, focusing on hardware, networking, and systems support. Proven ability to lead technical projects, enhance operational tooling through scripting, and foster collaboration across departments.

Highest-signal resume keywords

Data Center OperationsProject ManagementInfrastructure DesignVendor ManagementScripting and Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure OperationsTechnical Project LeadershipMonitoring and Incident ManagementHybrid Infrastructure ManagementFacility BuildoutsColocation ManagementITSM ToolingDCIM ToolingNetworking SupportSystems Support

Soft Skills

Strong Communication SkillsCoaching and Mentoring

Certifications & Qualifications

Bachelor's Degree in Computer Science

Industry Keywords

Infrastructure SoftwareDeploymentUser ExperienceContinuous ImprovementTechnical Excellence

Tech Stack

Tools & technologies

CloudITSM

About the role

Key responsibilities & impact

Serve as the senior technical owner of infrastructure operations at the Virginia data center
Lead enhancement of infrastructure software and hardware tooling to improve deployment, connectivity, and user experience
Provide project management and technical oversight for large-scale technology rollouts and facility buildouts
Drive continuous improvement in infrastructure design, focusing on autonomy and scalability
Monitor, troubleshoot, and resolve complex production issues
Act as the escalation point for infrastructure support
Partner with director-level stakeholders and other departments to align goals and integrate tools, systems, and projects
Manage contractor and vendor relationships to deliver regionalized services and cost-conscious contracts
Champion best practices, coach and mentor engineers, and foster technical excellence
Monitor infrastructure capacity in the data center

Requirements

What you’ll need

Significant experience in data center or enterprise infrastructure operations, including hardware, networking, and systems support, with a record of increasing responsibility
Bachelor's degree in computer science or related field
Demonstrated ability to lead technical projects and rollouts from planning through delivery
Experience with alerting, monitoring, and incident management in a production environment
Strong written and verbal communication skills, including with director-level and cross-departmental audiences
Experience coaching and mentoring engineers
Experience negotiating and managing vendor and contractor relationships, particularly with telecoms
Experience with hybrid on-premises and cloud infrastructure environments
Scripting or automation skills used to improve operational tooling and deployment
Experience with facility buildouts, colocation, or regional service and contract management
Experience managing assets with ITSM and DCIM tooling

Benefits

Comp & perks

Hybrid work arrangement
Mentorship and coaching opportunities
Opportunity to work with global teams and stakeholders
Professional growth through technical project ownership
FactSet employee benefits are referenced but not itemized in the posting