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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in relationship management and partnership development within the Information Technology sector, with a strong focus on managing partnerships, certifications, and training initiatives. Proficient in navigating the IT channel ecosystem and effectively communicating with various stakeholders.
Highest-signal resume keywords
Relationship ManagementChannel ManagementPartner DevelopmentCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partnership DevelopmentAccreditation ManagementTraining CoordinationProgram MonitoringVendor Management
Soft Skills
Interpersonal SkillsProactive AttitudeSelf-Directed
Tools & Technologies
Partner PortalsCertification Tracking
Industry Keywords
Information TechnologyIT Channel EcosystemTechnology ManufacturersIT DistributorsManaged Services
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage and strengthen relationships with manufacturers, distributors, technology providers, and other Faiston strategic partners
- Present Faiston, its service portfolio, technical capabilities, and differentiators to partners
- Serve as the point of contact between Faiston and its partners, maintaining frequent communication and identifying opportunities for closer collaboration and joint development
- Monitor partner programs, accreditation requirements, relationship levels, certifications, and training required by manufacturers
- Monitor deadlines, requirements, and updates related to partner programs, coordinating necessary training and certifications with internal teams
- Identify and communicate training, professional development, product launches, campaigns, events, and initiatives offered by manufacturers and distributors
- Represent Faiston at events, executive meetings, channel meetings, workshops, and other partner initiatives
- Build relationships with channel, alliances, business development, and partner management teams
- Work with the Sales, Technical, and Pre-Sales teams to connect Faiston’s capabilities with partner opportunities
- Follow up on joint initiatives, alignment meetings, and relationship development plans
- Keep information on contacts, programs, certifications, training, events, and opportunities up to date
- Share market developments, changes to manufacturer programs, and relevant information internally to support business development
Requirements
What you’ll need- Demonstrated professional experience in relationship management, management, or partnership development within the Information Technology sector
- Experience working with technology manufacturers, IT distributors, solution integrators, corporate resellers, or technology services companies
- Practical experience managing relationships with manufacturers and/or distributors, including working with channel, alliances, partnerships, or business development teams
- Knowledge of the IT channel ecosystem, including partner programs, accreditation, certifications, professional development, and events
- Experience organizing and following up on training, certifications, meetings, and partner-related initiatives
- Excellent verbal and written communication skills, strong interpersonal skills, and the ability to represent the company institutionally
- Highly organized, self-directed, proactive, and able to manage multiple demands and relationships simultaneously
- Preferred: experience in Channel Management, Partner Management, Alliances, Partner Development, or Vendor Management
- Preferred: knowledge of manufacturers’ channel programs and partnership levels
- Preferred: experience with partner portals, certification target tracking, and accreditation requirements
- Preferred: experience working for technology distribution companies, enterprise solution integrators, or IT service providers
- Preferred: knowledge of infrastructure, cloud, networking, cybersecurity, hardware, and managed services solutions
- Preferred: experience participating in and representing a company at corporate events and manufacturer meetings
- Completed or ongoing higher education in Business Administration, Marketing, Information Technology, Commercial Management, or a related field (preferred)
Benefits
Comp & perks- Medical and dental insurance
- Life insurance
- Transportation allowance, with a 6% employee contribution
- Meal allowance (BRL 40.00 per day)
- Wellhub-Gympass wellness platform (access to more than 700 gyms throughout Brazil with affordable plans)
- Benefits club offering discounts at partner businesses, including pharmacies, clothing stores, cinemas, medical appointments, and more
- Partnerships with educational institutions
- Free access to telemedicine, psychology, and nutrition services to support overall well-being
- Partnership with SESC