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Rehabilitation Services Technician
Family Health Centers of San Diego. Provide a wide-range of administrative support services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in administering therapeutic modalities and providing administrative support in a healthcare setting, with a strong focus on patient care and customer service. Capable of maintaining clinical environments and managing patient documentation effectively.
Highest-signal resume keywords
Medical Assistant CertificationExperience As A Physical Therapy AideCustomer Service Experience In HealthcareKnowledge Of Therapeutic ModalitiesElectronic Health Record Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Therapeutic MassageUltrasound AdministrationElectrical StimulationCryotherapyHeat ApplicationManual Therapeutic ExercisesMechanical TractionPatient TransportData CompilationSupply Management
Soft Skills
Customer ServiceMotivational SkillsCommunication SkillsTeam CollaborationCulturally Competent Care
Tools & Technologies
Therapy EquipmentElectronic Health Record Systems
Certifications & Qualifications
Medical Assistant CertificationC-NA CertificationMedical Terminology Course Completion
Industry Keywords
Physical TherapyRehabilitationCommunity MedicinePatient CareHealthcare Environment
About the role
Key responsibilities & impact- Provide a wide-range of administrative support services.
- Participate in non-clinical support activities involving routine therapeutic treatments by physical or mechanical methods.
- Use various equipment and techniques to perform physical therapeutic modalities, practices and procedures.
- Instruct, motivate, safeguard and assist patients practicing exercises and functional activities under direction of medical staff.
- Assist and secure patients into or onto therapy equipment.
- Transport patients to and from treatment areas using wheelchairs or standing support.
- Administer active and passive manual therapeutic exercises, therapeutic massage, ultrasound, electrical stimulation, cryotherapy, and heat, including application and removal of clinical rehabilitation modalities per provider instructions.
- Administer static and intermittent mechanical traction per provider instruction.
- Observe patients during treatment, compile data on exercise completion and responses, and report to the physical therapy provider.
- Clean, sterilize, and disinfect exam tables and equipment.
- Maintain supply and stock levels, organization, and cleanliness in gym, clinic, and storage areas.
- Maintain ordering of supplies as directed.
- Support patient check-in and check-out, including identification verification, demographic and insurance updates, and form completion.
- Collect co-pays and payments, and screen for eligibility and financial assistance.
- Complete required documentation and place it into the patient’s Electronic Health Record.
- Confirm, request, and process referrals and authorizations.
- Contact patients to schedule appointments and make reminder/recall notifications.
- Provide proactive customer service and identify and resolve customer needs with leadership involvement as needed.
- Perform other duties as assigned.
Requirements
What you’ll need- High School Diploma or GED Equivalent required.
- Medical Assistant certification, C-NA certification, or completion of a Medical Terminology course strongly preferred.
- Minimum 1 year of experience as a physical therapy aide or rehabilitation technician.
- Minimum 1 year of experience in customer service required, preferably in a health care environment.
- Traveling between sites and other locations is occasionally required.
- Must have a valid California driver’s license.
- Must have an automobile.
- Must provide proof of minimum levels of car insurance as required under California law.
- An acceptable driving record is required.
- Demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
Benefits
Comp & perks- Competitive Salary with Excellent Benefits
- Retirement Plan with Employer Match
- Paid Time Off
- Extended Sick Leave
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- FSA
- Life Insurance
- Employee Discounts
- Wellness Programs
- Mileage and other reimbursement governed by policy
- Reasonable accommodation may be provided on a case-by-case basis