Practice Administrator

FamilyWell Health

. Process incoming patient referrals and ensure timely, accurate entry into patient management systems .

Posted 11/4/2026full-timeRemote • United StatesJuniorMid-Level💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare administration with a strong focus on insurance eligibility verification, revenue cycle management, and maintaining accurate patient records. Proficient in managing administrative workflows and ensuring compliance with HIPAA regulations while supporting clinical and operational teams.

Highest-signal resume keywords

Healthcare Administration ExperienceInsurance Eligibility VerificationRevenue Cycle ManagementElectronic Health Records ProficiencyStrong Attention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Management SystemsData EntryMedical Billing ProcessesReportingInsurance VerificationPatient RegistrationReferral CoordinationAdministrative SupportWorkflow ManagementProcess Improvement

Soft Skills

Organizational SkillsTime ManagementCommunication SkillsProblem-Solving MindsetCollaboration

Tools & Technologies

Electronic Health RecordsPractice Management SystemsSpreadsheetsDigital Tools

Industry Keywords

HIPAA CompliancePatient ConfidentialityBehavioral HealthWomen's HealthMulti-Site Medical Practice

About the role

Key responsibilities & impact

Process incoming patient referrals and ensure timely, accurate entry into patient management systems
Collect, verify, and maintain patient demographic, insurance, and referral information
Support patient registration and onboarding processes
Identify and resolve missing or incomplete information
Coordinate with internal teams and partner practices on referral-related questions or issues
Maintain accurate, complete, and up-to-date patient records across EHR and practice management systems
Support timely exchange of clinical documentation with referring providers and partner practices
Update patient information, appointment records, and relevant documentation
Identify and resolve discrepancies in patient records
Handle documentation in accordance with HIPAA and organizational policies
Verify patient insurance eligibility and benefits
Identify insurance coverage issues and coordinate resolutions
Assist with routine billing-related administrative tasks, including applicable patient charges
Collaborate with billing and operations teams on administrative issues affecting reimbursement or patient experience
Provide day-to-day administrative support to clinical and operations teams
Monitor and manage administrative workflows
Communicate with internal team members and external partners
Identify process improvements and efficiency opportunities
Assist with reporting, data management, and operational projects
Support accurate and prompt referrals and registration, complete medical records, proactive issue resolution, reliable administrative support, secure patient information management, and efficient scalable workflows

Requirements

What you’ll need

At least 2 years of experience in healthcare administration, with a focus on insurance eligibility and benefits verification, revenue cycle management (RCM), or related medical practice operations
Strong attention to detail and commitment to accuracy
Excellent organizational and time-management skills, with the ability to manage multiple priorities
Comfort working with electronic health records, practice management systems, and other digital tools
Strong written and verbal communication skills
Ability to work independently and collaboratively in a remote, fast-paced environment
Understanding of patient confidentiality and HIPAA requirements
A proactive, solutions-oriented mindset and willingness to learn new processes and systems
Experience in behavioral health, women's health, or a related healthcare setting preferred
Familiarity with insurance eligibility verification and medical billing processes preferred
Experience working with multiple EHR or practice management platforms preferred
Proficiency with spreadsheets, data entry, and basic reporting preferred
Experience supporting a growing healthcare organization or multi-site medical practice preferred

Benefits

Comp & perks

Full-time W2 hourly employment
Benefits eligible
Remote work arrangement