Operations Business Analyst

FARFETCH

. Analyse operational performance, identifying trends, opportunities and areas for improvement .

Posted 10/8/2026full-timePorto • PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills to translate complex data into actionable insights, with proficiency in Excel and SQL for data analysis and reporting. Capable of effective stakeholder management and communication to drive continuous improvement across business functions.

Highest-signal resume keywords

Strong Analytical SkillsProficiency in ExcelProficiency in SQLExperience with Reporting and BI ToolsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisImpact AnalysisProcess OptimizationKPI DevelopmentMachine Learning Services

Soft Skills

Problem-SolvingCommunication SkillsOrganizational SkillsProactive MindsetDetail-Oriented

Tools & Technologies

ExcelGoogle SheetsBI Dashboards

Industry Keywords

Operational PerformanceData-Driven Decision MakingCross-Functional ProjectsStakeholder EngagementCustomer Experience

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Analyse operational performance, identifying trends, opportunities and areas for improvement
Gather, structure and analyse complex data to generate actionable insights and support business decision-making
Partner with stakeholders across Operations and other business functions to understand needs, challenges and opportunities
Translate business requirements into clear analysis, recommendations and actionable solutions
Develop and maintain dashboards, reports and KPIs, ensuring insights are clearly communicated to relevant stakeholders
Identify opportunities to optimise processes, improve efficiency and enhance customer and partner experience
Support and contribute to cross-functional projects, from understanding the business problem through to implementation and measuring impact
Build business cases and conduct impact analysis to support prioritisation and decision-making
Develop tools and solutions using Excel, Google Sheets, BI dashboards or machine learning services
Act as a trusted partner to stakeholders, challenging assumptions and bringing a data-driven perspective to business decisions
Work with teams across the organisation and with external partners where relevant to address business needs and drive continuous improvement

Requirements

What you’ll need

Degree in Engineering, Mathematics, Business, Data Analytics or another relevant field
Strong analytical skills, with the ability to translate complex data into clear insights and actionable recommendations
Strong proficiency in Excel
Strong proficiency in SQL
Experience with reporting and BI tools
Strong problem-solving skills and a structured, data-driven approach
Excellent stakeholder management and communication skills, with the ability to work with different teams and levels of seniority
Comfortable working in a fast-paced, international and constantly changing environment
Organised, detail-oriented and proactive, with a strong ownership mindset
Fluent in English

Benefits

Comp & perks

Health insurance for the whole family and other well-being resources
25 Days of Annual Leave (above the statutory)
Additional Caring Days (2 days per year)
Boomerang: sabbatical program after 5 years service
Training opportunities and free access to LinkedIn Learning
Flexible benefits program
Flexible working environment