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Direct Sales Representative – Base Pay, Uncapped Commissions
Farmers Insurance. Respond to inbound calls in the call center .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales skills and the ability to effectively communicate complex insurance information to customers. Proven track record in meeting sales quotas and providing exceptional customer service in a fast-paced environment.
Highest-signal resume keywords
Property And Casualty LicenseDirect Sales SkillsCustomer Relationship ManagementQuota AchievementExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceInsurance Product KnowledgeQuote GenerationCross-SellingUpselling
Soft Skills
Problem SolvingInitiativeAdaptabilityCustomer Service Orientation
Tools & Technologies
Computer Systems Navigation
Certifications & Qualifications
Active Property & Casualty LicenseHigh School DiplomaGED
Industry Keywords
Insurance IndustryInbound CallsOutbound CallsCustomer Needs AssessmentCoverage Explanation
About the role
Key responsibilities & impact- Respond to inbound calls in the call center
- Positively promote Farmers insurance products to prospective customers
- Consult with customers to understand their needs
- Sell insurance products that best fit customer needs
- Make outbound calls when needed to optimize sales potential
- Gather customer data to generate quotes and bind business
- Provide exceptional customer service and build strong relationships
- Educate customers about coverage and cost so they can select appropriate options
- Qualify customers for other products and services to create cross-selling and upselling opportunities
- Navigate multiple computer systems while interacting with customers
Requirements
What you’ll need- Minimum 1 year of experience in a sales environment
- Property and Casualty License required
- Proven ability to meet quotas, metrics and goals
- Drive to work in a fast-paced, high-energy environment
- Desire for a long-term career within the insurance industry
- Proven ability to take initiative, solve problems and prioritize tasks
- Direct sales skills and aptitude to influence customers and close the sale
- Excellent written and verbal communication skills
- Ability to adapt communication style to each phone call
- Ability to explain complex policy and coverage information understandably
- Must be eligible to obtain resident/non-resident property and casualty license in all required states
- High School Diploma or GED
- Active Property & Casualty license
- Availability for any assigned shifts, including evenings, Saturdays and holidays
- Full-time availability: 40 hours/week, five 8-hour shifts per week
Benefits
Comp & perks- Uncapped performance-based incentive
- 5% bilingual incentive
- Competitive benefits package
- Bonus opportunity based on company and individual performance
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account and Flexible Spending Accounts
- Life insurance
- Paid Time Off
- Paid parental leave
- Tuition assistance
- Employee volunteer programs and nonprofit partnerships