Farmers Insurance

Claims Specialist

• Adjust major and complex losses, as well as standard losses
• Train claims employees and participate in claims training programs and agent's career schools
• Assist with reinspections, field-rides, file reviews, authority requests, and technical support
• Work closely with District Managers, agency personnel, Team Leaders, Supervisors, and Management
• Complete procedural requirements and investigations for complex losses
• Assist with catastrophe claims throughout the operating territory
• Manage litigated specialty files and control legal expenses
• Attend litigation conferences, arbitration hearings, and trials as necessary
• Review Claims Office operations for compliance and quality assurance
• Report adverse trends and procedural deviations with recommendations
• Recommend claims monetary authority limits for supervisory and field personnel
• Evaluate technical abilities of Claims Representatives and Claims Associates
• Advise claims offices on vendor relations and repair program administration
• Investigate claims, confirm coverage, determine liability, establish damages, report status, and negotiate settlements
• Inspect damaged property and vehicles and estimate repair or replacement costs
• Determine subrogation potential and initiate salvage sales
• Report theft, fraud, and arson losses to state and industry agencies
• Represent the Company from a public relations standpoint and maintain professional contacts with policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, investigators, attorneys, experts, and medical professionals
• Promote safety and comply with company safety and ergonomic standards
• Perform other duties as assigned

Senior General Claims Adjuster

Learning and Development

• Coordinate day-to-day logistics and administrative activities for learning, training, leadership development, credentialing, and special learning programs
• Manage complex training calendars, cohort schedules, facilitator availability, learner registrations, workshops, and leadership development events
• Coordinate multiple programs and activities simultaneously, keeping timelines, schedules, and deliverables on track
• Serve as a central point of contact for learners, facilitators, business partners, vendors, and other stakeholders
• Manage learner communications, including invitations, confirmations, reminders, schedule updates, and program information
• Coordinate facilitator schedules, session logistics, meeting arrangements, training materials, and delivery requirements
• Support learner enrollment, registration, attendance tracking, completion records, and program administration
• Maintain accurate learning program records, calendars, documentation, and participant information
• Prepare and distribute learning materials, communications, agendas, and program resources
• Monitor program timelines and follow up on outstanding actions and deadlines
• Coordinate meetings and events, including scheduling, logistics, participant communications, and follow-up
• Partner with learning, leadership development, training, and business teams on operational needs and solutions
• Support vendor coordination and administrative activities for external learning providers and facilitators
• Use learning management systems, scheduling tools, Microsoft Office, and administrative platforms
• Conduct quality and accuracy checks on schedules, learner records, communications, and materials
• Identify scheduling conflicts, operational issues, or missing information and coordinate solutions
• Maintain organized documentation and records according to policies and program requirements
• Support reporting and tracking of participation, attendance, completion, and operational metrics
• Contribute to process improvements that improve coordination efficiency and learner experience
• Handle learner information accurately in accordance with policies, confidentiality requirements, and data privacy standards

Learning Experience Coordinator

Paralegal

• Assist attorneys in answering interrogatories
• Interview clients and reduce answers to writing; review work with attorneys and prepare answers in final form
• Obtain, review and summarize medical records at the direction of trial attorneys
• Arrange for medical examinations
• Assist attorneys in preparing motions and research related legal points
• Assist attorneys in interviewing witnesses before and during trials as necessary
• Assist attorneys in preparing documents and evidence for trial
• Perform other assigned functions

Litigation Paralegal

Customer Support

• Provide business application expertise during analysis, design, construction, testing, implementation and post-implementation phases of a system development life cycle
• Troubleshoot complex browser and authentication problems with agents
• Assist with data gathering, including interviewing, document analysis and group systems development sessions
• Assist with data analysis activities and development of data and process models
• Identify business problems and translate them into information needs
• Assist in defining technology solutions
• Prepare analysis, design and construction documentation
• Assist in developing and performing test scenarios
• Assist in planning data conversions
• Participate in developing user documentation and conducting user training
• Assist in the Model Office as needed
• Provide monthly analysis of performance of various e-business products and functions
• Provide quality assurance compliance with department procedures and industry standards
• Perform other assigned functions

Senior Digital Customer Experience Analyst

• Conduct virtual and on-site investigations at policyholders’ residences
• Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
• Use claims handling software, a company car, and laptop to determine damage and write estimates in a paperless environment
• Evaluate and report potential subrogation opportunities
• Report theft, fraud, or arson incidents to appropriate state and industry agencies
• Perform duties independently with work directly impacting management outcomes
• Represent the company professionally in public interactions
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
• Negotiate with policyholders to settle claims
• Promote safety and comply with company safety and ergonomic standards
• Perform additional duties as assigned
• Travel to and from policyholder homes

Field Property Claims Adjuster

Attorney

• Represent clients in all areas of workers’ compensation defense practice
• Handle cases primarily low in complexity and exposure
• Manage all phases of cases from intake to resolution
• Litigate cases and prepare pleadings, motions, discovery, and briefs
• Attend hearings, conferences, interviews, mediations, arbitrations, and trials
• Inform leadership proactively about case-handling opportunities and challenges
• Consult with the Claims Department on legal aspects of files
• Perform tasks supporting efficient case management
• Handle second-chair trials and trials involving minimally complex or low-exposure cases
• Support senior attorneys on cases with greater complexity or exposure
• Take developmental assignments involving moderately complex or higher-exposure matters

Insurance Defense Attorney – California Workers’ Compensation

• Supervise assigned team members to maximize positive customer experiences for internal and external customers
• Identify, understand, and resolve customer inquiries
• Focus on risk acceptability guidelines and favorable profitable business results
• Lead team members to maximize team and company performance
• Communicate company strategies related to products and philosophies and monitor team understanding
• Review and analyze individual team member performance to maintain risk selection and financial control integrity
• Inspire, develop, and mentor assigned team members and employees in other units as requested
• Monitor customer experience, work product quality, efficiency, and compliance with company and regulatory guidelines
• Create and implement plans to improve team performance and develop individual skills
• Ensure team members meet individual and team performance goals
• Communicate individual performance and provide team performance information to assigned Manager or Director
• Respond to customer inquiries as requested
• Partner with other leaders to develop, pilot, and execute process, quality, and defect-reduction improvements and special projects
• Maintain current knowledge of procedures, methods, contractual provisions, and regulatory requirements
• Participate in insurance- and industry-related courses or seminars as necessary
• Support and advocate the organization’s strategy and Farmers’ core values
• Perform other duties as assigned

Customer Care Supervisor

• Represent clients in all areas of insurance defense practice
• Handle cases primarily low in complexity and exposure
• Manage all phases of cases from intake to resolution
• Litigate cases from intake through trial and/or settlement
• Prepare pleadings, motions, discovery, and briefs
• Attend hearings, conferences, interviews, mediations, arbitrations, and trials
• Inform leadership of case-handling opportunities and challenges
• Consult with the Claims Department on legal aspects of files
• Perform tasks to ensure efficient case management
• Handle second-chair trials and trials involving minimally complex cases
• Support senior attorneys on matters of greater complexity or exposure
• Receive developmental assignments involving moderately complex matters

Insurance Defense Attorney

• Conduct virtual and on-site investigations at policyholders’ residences
• Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment
• Evaluate and report potential subrogation opportunities
• Report theft, fraud, or arson incidents to appropriate state and industry agencies
• Perform duties independently with work directly impacting management outcomes
• Represent the company in public interactions while maintaining professional standards
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
• Negotiate with policyholders to settle claims
• Perform additional duties as assigned
• Promote safety and comply with company safety and ergonomic standards
• Travel away from residence for catastrophe deployments, usually 23 days
• Commit to 1–3 catastrophe deployments per year
• Cover property damage claims across central Louisiana

• Conduct virtual and on-site investigations at policyholders' residences
• Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
• Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
• Evaluate and report potential subrogation opportunities
• Report theft, fraud, or arson incidents to appropriate state and industry agencies
• Work independently with duties directly impacting management outcomes
• Represent the company professionally in public interactions
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
• Negotiate with policyholders to settle claims
• Promote safety and comply with safety and ergonomic standards
• Perform additional duties as assigned
• Travel to policyholder homes in San Diego and surrounding areas
• Participate in 1–3 catastrophe deployments per year if hired

Senior Field Property Damage Claims Adjuster

• Represent clients in all areas of insurance defense practice
• Handle high-complexity and high-exposure cases and unique insurance defense issues
• Manage cases from intake through resolution
• Assume first- and/or second-chair responsibility for late-stage litigation cases, including trials
• Litigate cases through trial and/or settlement in all venues
• Prepare pleadings, motions, discovery and briefs
• Lead hearings, conferences, interviews, mediations, arbitrations and trials
• Develop and use trial strategies and arguments
• Analyze legal precedents and identify case strengths and weaknesses
• Handle matters within the attorney's states of licensure and courts of admittance
• Lead knowledge sharing on industry legal trends and developments
• Mentor and train other attorneys
• Consult with Claims Executive teams and provide legal strategy recommendations for personal injury claims
• Provide guidance on regulatory compliance and industry standards
• Interpret applicable industry laws, rulings and regulations
• Functionally supervise attorneys assisting with cases

Complex Trial Attorney

• Conduct virtual and on-site investigations at policyholders’ residences
• Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
• Use claims handling software, a company car, and a laptop to determine damage and write paperless estimates
• Evaluate and report potential subrogation opportunities
• Report theft, fraud, and arson incidents to appropriate state and industry agencies
• Perform duties independently with work directly impacting management outcomes
• Represent the company professionally in public interactions
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
• Negotiate with policyholders to settle claims
• Promote safety and comply with company safety and ergonomic standards
• Travel away from home for catastrophe deployments, usually for 23 days
• Cover property damage claims across central Louisiana

• Conduct virtual and on-site investigations at policyholders’ residences
• Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
• Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
• Evaluate and report potential subrogation opportunities
• Report theft, fraud, or arson incidents to appropriate state and industry agencies
• Perform duties independently with work directly impacting management outcomes
• Represent the company professionally in public interactions
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
• Negotiate with policyholders to settle claims
• Promote safety and comply with company safety and ergonomic standards
• Travel to and from policyholder homes throughout Vicksburg, Mississippi and eastern Louisiana
• Perform additional duties as assigned

Data Analyst

• Develop and implement predictive models using advanced statistical and machine learning techniques, including regression, clustering, decision trees, and neural networks
• Build and maintain programs for predictor and response variables, ensuring model accuracy and scalability
• Partner with business stakeholders to understand needs, translate them into analytical solutions, and communicate actionable insights clearly
• Present analytical findings to non-technical audiences, explaining methodologies, data sources, and business impact
• Explore, prepare, and structure large internal and external datasets to support model development and enhancement
• Contribute to the design and continuous improvement of modeling frameworks, processes, and best practices
• Ensure data quality and model integrity through rigorous validation and review processes
• Develop understanding of the data landscape, including sourcing, mapping, and integrating data across systems
• Support enterprise data initiatives, including data migration and transformation programs
• Collaborate with and mentor junior analysts, sharing knowledge and promoting best practices
• Stay current on industry trends, particularly within insurance analytics and predictive modeling

Predictive Analytics Manager I

Legal Assistant

• Conduct legal research related to cases
• Assemble case materials and organize information for legal documents
• Write research memos and draft pleadings and motions under attorney guidance
• Analyze legal issues and determine applicable defenses, arguments, and litigation strategy
• Prepare briefs, legal memoranda, and statements of issues with recommendations
• Review filed complaints, petitions, and motions
• Prepare responsive pleadings and correspondence
• Support trial attorneys with trial, mediation, and arbitration documents and binders
• Attend court sessions, depositions, mediations, and trials and document necessary case information

Senior General Claims Adjuster

Learning Experience Coordinator

Litigation Paralegal

Senior Digital Customer Experience Analyst

Field Property Claims Adjuster

Insurance Defense Attorney – California Workers’ Compensation

Customer Care Supervisor

Insurance Defense Attorney

Field Property Claims Adjuster

Senior Field Property Damage Claims Adjuster

Complex Trial Attorney

Field Property Claims Adjuster

Field Property Claims Adjuster

Predictive Analytics Manager I

Law Clerk