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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsComputer LiteracyInsurance Policy KnowledgeAbility To Climb LaddersAbility To Work In Confined SpacesPhysical Capability To Carry Up To 50 LbsAchieve Passing Score On Claims Training ExamsEagerness To Learn
Soft Skills
Excellent Customer ServiceProfessional RepresentationEffective CommunicationInterpersonal SkillsTeam Collaboration
Tools & Technologies
MS WordMS ExcelMS OutlookSmartphonesClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceProperty DamageSubrogationFraud InvestigationArson InvestigationCatastrophe DeploymentsSafety StandardsRetail ExperienceMotor Vehicle Record Background CheckPolicyholder Engagement
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with work directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
- Negotiate with policyholders to settle claims
- Promote safety and comply with safety and ergonomic standards
- Travel away from residence for catastrophe deployments, usually for 23 days
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literacy: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must reside in the Lafayette, Crawfordsville, or Frankfort, Indiana hiring territory
- Willing and able to climb ladders and work on rooftops multiple times per day
- Able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Willing to commit to 1–3 CAT deployments per year
- Speaking, reading, writing, and key entering in English
- Able to carry up to 50 lbs.
- Able to perform bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, and seeing
Benefits
Comp & perks- Paid training through the award-winning and industry-leading University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Competitive starting salary
- Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop