Field Property Claims Adjuster

Farmers Insurance

. Conduct virtual and on-site investigations at policyholders’ residences .

Posted 11/5/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in customer service and effective communication with diverse stakeholders in the insurance industry.

Highest-signal resume keywords

Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility To Carry Up To 50 LbsClimbing LaddersWorking In Confined SpacesBending And KneelingPerforming In Hazardous EnvironmentsAchieving Claims Training Exam ScoresEagerness To Learn About Insurance Policies

Soft Skills

Excellent Customer ServiceOutgoing PersonalityInterpersonal SkillsEnjoyment Interacting With StakeholdersAbility To Work Independently

Tools & Technologies

MS WordMS ExcelMS OutlookSmartphonesClaims Handling Software

Certifications & Qualifications

Valid Driver's LicenseBondable

Industry Keywords

Insurance ExperienceConstruction ExperienceFraud InvestigationSubrogation OpportunitiesCAT Deployments

About the role

Key responsibilities & impact

Conduct virtual and on-site investigations at policyholders’ residences
Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
Evaluate and report potential subrogation opportunities
Report theft, fraud, or arson incidents to appropriate state and industry agencies
Perform duties independently with work directly impacting management outcomes
Act as a company representative in public interactions
Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
Negotiate with policyholders to settle claims
Promote safety and comply with company safety and ergonomic standards
Participate in 1–3 CAT virtual or field-based deployments annually
Travel away from residence for CAT deployments, usually for 23 days
Perform additional duties as assigned

Requirements

What you’ll need

High School diploma or equivalent required
Excellent customer service experience, preferably in a retail environment
Construction or insurance experience is highly desirable and preferred
Excellent oral and written communication skills
Computer literate: MS Word, Excel, Outlook
Proficiency with smartphones and applications
Eagerness to learn about insurance policies and property damage
Outgoing personality and enjoyment interacting with policyholders, claimants, agents, witnesses, and fraud investigators
Valid driver's license
Bondable
Final candidates subject to a Motor Vehicle Record background check
Must be willing and able to climb ladders and work on rooftops multiple times per day
Must be willing and able to work in small, confined spaces such as attics and crawlspaces
Must achieve a minimum passing score on all claims training exams
Ability to carry up to 50 lbs.
English speaking, reading, and writing required
Ability to perform bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, seeing, and key entering
Ability to work in uncontrolled outdoor conditions and potentially hazardous environments

Benefits

Comp & perks

Paid training through the University of Farmers
401(k)
Competitive starting salary
Rapid growth potential and management opportunities
Education and mentorship programs
Company car
Laptop
Bonus opportunity based on company and individual performance
Medical insurance
Dental insurance
Vision insurance
Health Savings Account
Flexible Spending Accounts
Life insurance
Paid Time Off
Paid parental leave
Tuition assistance
Additional hourly compensation and overtime pay during CAT deployment assignments
Overtime opportunities based on business needs and claim volume