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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders.
Highest-signal resume keywords
Claims Handling SoftwareProperty Damage AssessmentNegotiation SkillsExcellent Communication SkillsInsurance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling SoftwareMS WordMS ExcelMS OutlookSmartphone ProficiencyClaims Training ExamsAbility to Lift 50 lbsClimbing LaddersWorking in Confined Spaces
Soft Skills
Customer ServiceOutgoing PersonalityInterpersonal SkillsEagerness to LearnWillingness to Interact
Tools & Technologies
Claims Handling SoftwareLaptopSmartphone Applications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceSubrogationFraud InvestigationCAT DeploymentsSafety Standards
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with work directly impacting management outcomes
- Act as a company representative in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Travel away from residence for CAT deployments, usually for 23 days
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Outgoing personality and willingness to interact with policyholders, claimants, agents, witnesses, and fraud investigators
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Willing and able to climb ladders and work on rooftops multiple times per day
- Willing and able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering ability
- Ability to work in uncontrolled outdoor conditions and potentially hazardous environments
- Willingness to commit to 1–3 CAT deployments per year
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Bonus Opportunity (based on Company and Individual Performance)
- Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership
- Company car
- Laptop