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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and possesses strong communication skills to engage effectively with various stakeholders.
Highest-signal resume keywords
Claims Handling SoftwareProperty Damage AssessmentNegotiation SkillsCustomer Service ExperienceInsurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage EvaluationClaims NegotiationComputer LiteracyMS WordMS ExcelMS OutlookSmartphone ProficiencyLadder ClimbingPhysical Ability to Carry 50 lbsInsurance Policy Knowledge
Soft Skills
Excellent Oral CommunicationExcellent Written CommunicationCustomer Service OrientationProfessional RepresentationEagerness to Learn
Tools & Technologies
Claims Handling SoftwareLaptopSmartphone Applications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceProperty DamageSubrogationFraud InvestigationCatastrophe Deployment
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Work independently with duties directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Perform additional assigned duties
- Travel away from residence for catastrophe assignments when assigned
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literacy: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license
- Bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must be willing and able to climb ladders and work on rooftops multiple times per day
- Must be willing and able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering ability
- Must currently live within the Denton, Lewisville, or Grapevine, TX area
- Willingness to commit to 1–3 catastrophe deployments per year
- Willingness to travel away from residence for catastrophe assignments, usually for 23 days
Benefits
Comp & perks- Paid training through the University of Farmers
- 401(k)
- Competitive starting salary
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop
- Education and mentorship programs
- Management opportunities
- Volunteer projects