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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentCustomer Service SkillsExcellent Oral And Written CommunicationInsurance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility To Climb LaddersAbility To Carry Up To 50 LbsAchieve Claims Training Exam ScoresComputer LiteracySmartphone ProficiencyEnglish SpeakingKey Entering
Soft Skills
Excellent Customer ServiceStrong Communication SkillsEagerness To Learn
Tools & Technologies
MS WordExcelOutlookClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceProperty DamageSubrogationFraud InvestigationArson InvestigationCatastrophe DeploymentSafety Standards
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
- Use claims handling software, a company car, and laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with direct impact on management outcomes
- Act as a company representative in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims using strong customer service skills
- Promote safety and comply with company safety and ergonomic standards
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Willing and able to climb ladders and work on rooftops multiple times per day
- Comfortable working in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Able to carry up to 50 lbs.
- English speaking, reading, writing, and key entering required
- Must currently live within the Fort Worth, Arlington, or Euless, Texas area
- Willing to commit to 1–3 catastrophe deployments per year
- Catastrophe team employees may be required to travel away from residence for usually 23 days
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Bonus Opportunity based on Company and Individual Performance
- Company car
- Laptop
- Education and mentorship programs
- Management opportunities