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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in claims handling software and effective communication with diverse stakeholders.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility To Climb LaddersAbility To Work In Confined SpacesAbility To Carry Up To 50 LbsAchieve Minimum Passing Score On Claims Training Exams
Soft Skills
Excellent Customer ServiceOutgoing PersonalityAbility To Interact With Stakeholders
Tools & Technologies
MS WordExcelOutlookSmartphones And Applications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
Insurance ExperienceConstruction ExperienceFraud InvestigationSubrogation OpportunitiesSafety And Ergonomic Standards
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
- Use claims handling software to determine claims-related damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with work directly impacting management outcomes
- Act as a company representative in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with safety and ergonomic standards
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Outgoing personality and ability to interact with policyholders, claimants, agents, witnesses, and fraud investigators
- Valid driver's license
- Bondable
- Final candidates subject to a Motor Vehicle Record background check
- Willingness and ability to climb ladders and work on rooftops multiple times per day
- Ability to work in small, confined spaces such as attics and crawlspaces
- Ability to achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering ability
- Ability to work in uncontrolled outside environmental conditions and potentially hazardous environments
- CAT team deployments require travel away from residence for approximately 23 days; hires are expected to commit to 1–3 CAT deployments per year
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Bonus Opportunity based on Company and Individual Performance
- Company car
- Laptop
- Management opportunities
- Education and mentorship programs