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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsCustomer Service ExperienceInsurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility to Carry Up to 50 LbsClimbing LaddersWorking in Confined SpacesAchieving Claims Training Exam Scores
Soft Skills
Excellent Oral CommunicationExcellent Written CommunicationCustomer Service Skills
Tools & Technologies
MS WordMS ExcelMS OutlookSmartphonesClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceProperty DamageSubrogationFraud ReportingCatastrophe Deployment
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with direct impact on management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Commit to 1–3 catastrophe deployments per year
- Travel away from home for specified periods, usually 23 days, when assigned to the Catastrophe team
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must reside within 50 miles of the designated Del Rio, TX territory
- Willing and able to climb ladders and work on rooftops multiple times per day
- Willing and able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering ability
Benefits
Comp & perks- Paid training through the University of Farmers
- 401(k)
- Competitive starting salary
- Rapid growth potential and management opportunities
- Education and mentorship programs
- Inspirational leadership
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop