Field Property Claims Adjuster

Farmers Insurance

. Conduct virtual and on-site investigations at policyholders’ residences .

Posted 9/24/2026full-timeAlexandria • Louisiana • United StatesMid-LevelSenior💰 $23 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property damage assessment, claims negotiation, and effective communication with various stakeholders. Proficient in using claims handling software and committed to maintaining professional standards during public interactions.

Highest-signal resume keywords

Property Damage AssessmentClaims NegotiationCustomer Service ExperienceInsurance KnowledgeMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property Damage Claims ExperienceClaims Handling SoftwareEstimate WritingSubrogation EvaluationPhysical Ability to Climb LaddersAbility to Lift 50 lbsBending and KneelingClimbing and Reaching

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationOutgoing PersonalityInterpersonal Skills

Tools & Technologies

MS WordMS ExcelMS OutlookSmartphones and Applications

Certifications & Qualifications

Valid Driver's LicenseBondable

Industry Keywords

InsuranceClaims HandlingFraud InvestigationProperty DamageCatastrophe Deployment

About the role

Key responsibilities & impact

Conduct virtual and on-site investigations at policyholders’ residences
Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment
Evaluate and report potential subrogation opportunities
Report theft, fraud, or arson incidents to appropriate state and industry agencies
Perform duties independently with work directly impacting management outcomes
Represent the company in public interactions while maintaining professional standards
Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
Negotiate with policyholders to settle claims
Perform additional duties as assigned
Promote safety and comply with company safety and ergonomic standards
Travel away from residence for catastrophe deployments, usually 23 days
Commit to 1–3 catastrophe deployments per year
Cover property damage claims across central Louisiana

Requirements

What you’ll need

High School diploma or equivalent required
Excellent customer service experience, preferably in a retail environment
Construction or Insurance experience is highly desirable and preferred
Excellent oral and written communication skills
Computer literate: MS Word, Excel, Outlook
Proficiency with smartphones and applications
Eagerness to learn about insurance policies and property damage
Outgoing personality and willingness to interact with policyholders, claimants, agents, witnesses, and fraud investigators
Valid driver's license
Bondable
Final candidates subject to a Motor Vehicle Record background check
Previous property damage claims experience preferred; willing to train the right candidate
Willing and able to climb ladders and work on rooftops multiple times per day
Willing and able to work in small, confined damaged spaces such as attics and crawlspaces
Achieve a minimum passing score on all claims training exams
Ability to carry up to 50 lbs.
Ability to speak, read, and write English
Ability to perform bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, seeing, and key entering

Benefits

Comp & perks

Paid training through the University of Farmers
Flexibility and independence to work outside the confines of a desk job
401(k)
Medical insurance
Dental insurance
Vision insurance
Health Savings Accounts
Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
Bonus Opportunity (based on Company and Individual Performance)
Company car
Laptop
Competitive starting salary
Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership
Earn additional hourly pay and overtime during deployment assignments