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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and possesses strong communication skills to engage effectively with various stakeholders.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility To Climb LaddersAbility To Work In Confined SpacesAchieve Passing Score On Claims Training Exams
Soft Skills
Excellent Customer ServiceStrong Communication SkillsProfessional Representation
Tools & Technologies
MS WordExcelOutlookSmartphones And Applications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
Insurance ExperienceConstruction ExperienceSubrogation OpportunitiesFraud ReportingSafety Compliance
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with direct impact on management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license
- Bondable
- Must reside in the greater Butler/Warren County, OH area
- Willingness to travel for 1–3 CAT deployments per year
- Able to climb ladders and work on rooftops multiple times per day
- Able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Speaking, reading, and writing English
- Ability to carry up to 50 lbs.
Benefits
Comp & perks- Paid training through the University of Farmers
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Bonus Opportunity (based on Company and Individual Performance)
- Company car
- Laptop
- Education and mentorship programs
- Management opportunities