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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while maintaining compliance with safety standards. Proficient in using claims handling software and engaging effectively with diverse stakeholders.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims HandlingNegotiationClaims Training ExamsClimbing LaddersWorking In Confined SpacesCarrying Up To 50 Lbs
Soft Skills
Excellent Customer ServiceOutgoing PersonalityWillingness To Learn
Tools & Technologies
MS WordExcelOutlookSmartphonesClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceConstructionSubrogationFraud InvestigationArson Investigation
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Work independently with duties directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Travel away from residence for catastrophe assignments, usually for 23 days
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Outgoing personality and willingness to interact with a wide variety of people
- Valid driver's license
- Bondable
- Final candidates subject to a Motor Vehicle Record background check
- Willing and able to climb ladders and work on rooftops multiple times per day
- Willing and able to work in small, confined spaces such as attics and crawlspaces
- Ability to achieve a minimum passing score on all claims training exams
- English speaking, reading, writing, and key entering
- Ability to carry up to 50 lbs.
- Willingness to commit to 1–3 catastrophe deployments per year
- Must reside in the Greater Springfield, Missouri area
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Competitive starting salary
- Rapid growth potential and management opportunities
- Education and mentorship programs
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop