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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility To Climb LaddersAbility To Work In Confined SpacesAbility To Carry Up To 50 LbsAchieve Passing Score On Claims Training Exams
Soft Skills
Excellent Customer ServiceOral Communication SkillsWritten Communication Skills
Tools & Technologies
MS WordExcelOutlookSmartphonesClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
Insurance ExperienceConstruction ExperienceFraud InvestigationSubrogation OpportunitiesSafety Standards
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
- Use claims handling software, company car, and laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with direct impact on management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with safety/ergonomic standards
- Travel away from residence for CAT deployments, typically for 23 days; commit to 1–3 deployments per year
- Perform required duties in the field and an in-home office environment
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must reside within the designated Lufkin/Nacogdoches, TX territory
- Willingness and ability to climb ladders and work on rooftops multiple times per day
- Ability to work in small, confined spaces such as attics and crawlspaces
- Ability to achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering ability
Benefits
Comp & perks- Paid training through the University of Farmers
- 401(k)
- Competitive starting salary
- Management opportunities
- Education and mentorship programs
- Company car
- Laptop
- Bonus opportunity based on Company and Individual Performance
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Volunteer projects