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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and possesses strong communication skills for effective engagement with various stakeholders.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentExcellent Customer ServiceOral And Written Communication SkillsInsurance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims NegotiationClaims Training ExamsPhysical Capability To Lift 50 LbsClimbing LaddersWorking In Confined SpacesComputer LiteracyMS WordExcelOutlook
Soft Skills
Customer Service SkillsEagerness To LearnPublic Interaction Skills
Tools & Technologies
Claims Handling SoftwareSmartphonesApplications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceSubrogation OpportunitiesFraud InvestigationTheft ReportingArson Reporting
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment
- Evaluate and report on potential subrogation opportunities
- Report incidents involving theft, fraud, or arson to appropriate state and industry agencies
- Perform duties independently with work directly impacting management outcomes
- Act as a company representative in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
- Use customer service skills to negotiate claim settlements
- Promote safety and comply with company safety and ergonomic standards
- Travel away from residence for CAT deployments, usually 23 days, with an expected commitment to 1–3 deployments per year
- Perform duties in the field and an in-home office environment
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must be willing and able to climb ladders and work on rooftops multiple times per day
- Must be willing and able to work in small, confined spaces such as attics and crawlspaces
- Must achieve a minimum passing score on all claims training exams
- Ability to perform required physical actions, including bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs., climbing, reaching, standing, walking, seeing, speaking, reading, writing, and key entering
- Required English speaking, reading, and writing
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Competitive starting salary
- Rapid growth potential and management opportunities
- Education and mentorship programs
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop