Field Property Claims Adjuster

. Conduct virtual and on-site investigations at policyholders’ residences .

Posted 9/25/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $23 - $47 per hourWebsite

Key responsibilities & impact

Conduct virtual and on-site investigations at policyholders’ residences
Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
Use claims handling software, a company car, and laptop to determine damage and write estimates in a paperless environment
Evaluate and report potential subrogation opportunities
Report theft, fraud, or arson incidents to appropriate state and industry agencies
Perform duties independently with work directly impacting management outcomes
Represent the company professionally in public interactions
Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
Negotiate with policyholders to settle claims
Promote safety and comply with company safety and ergonomic standards
Perform additional duties as assigned
Travel to and from policyholder homes

What you’ll need

High School diploma or equivalent required
Excellent customer service experience, preferably in a retail environment
Construction or Insurance experience highly desirable and preferred
Excellent oral and written communication skills
Computer literacy: MS Word, Excel, Outlook
Proficiency with smartphones and applications
Eagerness to learn insurance policies and property damage
Valid driver's license and bondable
Final candidates subject to a Motor Vehicle Record background check
Must live in or around Hackensack, NJ
Willingness and ability to climb ladders and work on rooftops multiple times per day
Willingness and ability to work in small, confined spaces such as attics and crawlspaces
Achieve a minimum passing score on all claims training exams
Ability to speak, read, and write English
Ability to carry up to 50 lbs.
CAT team assignments require travel away from residence, usually for 23 days
Expected commitment to 1–3 CAT deployments per year

Comp & perks