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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Communication SkillsInsurance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsConstruction ExperienceInsurance ExperienceAbility to Climb LaddersAbility to Work in Confined SpacesMinimum Passing Score on Claims Training ExamsValid Driver's LicenseAbility to Carry Up to 50 lbs
Soft Skills
Excellent Customer ServiceStrong Oral CommunicationStrong Written CommunicationEagerness to LearnProfessional Representation
Tools & Technologies
MS WordMS ExcelMS OutlookSmartphonesClaims Handling Software
Industry Keywords
InsuranceProperty DamageSubrogation OpportunitiesFraud ReportingCatastrophe Deployments
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Work independently with duties directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Travel away from home for catastrophe deployments, usually for 23 days
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent communication skills – both oral and written
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Willing and able to climb ladders and work on rooftops multiple times per day
- Willing and able to work in small, confined spaces such as attics and crawlspaces
- Minimum passing score on all claims training exams
- Must speak, read, and write English
- Candidates must reside in the Greater Springfield, MO area
- Willingness to commit to 1–3 catastrophe deployments per year
- Ability to carry up to 50 lbs.
Benefits
Comp & perks- Paid training through the award-winning and industry-leading University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop