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Field Property Claims Adjuster
Farmers Insurance. Conduct virtual and on-site investigations at policyholders’ residences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Communication SkillsCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsAbility to Climb LaddersAbility to Work in Confined SpacesAchieve Claims Training Exam ScoresAbility to Carry Up to 50 lbs
Soft Skills
Excellent Customer ServiceOral Communication SkillsWritten Communication Skills
Tools & Technologies
MS WordMS ExcelMS OutlookSmartphonesClaims Handling Software
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceProperty DamageSubrogationFraud InvestigationArson InvestigationCatastrophe Deployment
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write paperless estimates
- Evaluate and report potential subrogation opportunities
- Report incidents involving theft, fraud, or arson to appropriate state and industry agencies
- Work independently with duties directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, and medical professionals
- Negotiate with policyholders to settle claims
- Promote safety and comply with safety and ergonomic standards
- Travel away from residence for catastrophe assignments, usually for 23 days
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or insurance experience highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn about insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must be willing and able to climb ladders and work on rooftops multiple times per day
- Must be willing and able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- English speaking, reading, and writing required
- Ability to carry up to 50 lbs.
- Must commit to 1–3 catastrophe deployments per year
- Candidates must currently live within the Dallas, Grand Prairie, or Mesquite, Texas area
Benefits
Comp & perks- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts and Flexible Spending Accounts
- Life insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Bonus opportunity based on company and individual performance
- Company car
- Laptop
- Education and mentorship programs
- Management opportunities