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Host – Coordinator
Farmers Restaurant Group. Manage restaurant reservations and wait lists to accurately set guest expectations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional hospitality and communication skills while managing restaurant reservations and guest inquiries. Capable of creating a welcoming environment and supporting service staff to ensure smooth operations.
Highest-signal resume keywords
OpenTable Reservation ManagementExceptional HospitalityExcellent Communication SkillsFull-Service Restaurant ExperienceTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reservation ManagementGuest ServiceDining Area SetupParking Validation AssistanceCleaning and Maintenance
Soft Skills
Interpersonal SkillsPunctualityAdaptabilityPositive Attitude
Tools & Technologies
OpenTable
Industry Keywords
Full-Service RestaurantGuest OperationsHospitalityMenu Knowledge
About the role
Key responsibilities & impact- Manage restaurant reservations and wait lists to accurately set guest expectations
- Manage and monitor the restaurant's reservation system using OpenTable
- Answer the restaurant phone and provide friendly service for guest and call center inquiries
- Greet and seat guests at their tables, providing exceptional hospitality
- Assist guests in making reservations
- Respond to guest requests and inquiries in a timely and friendly manner
- Assist with parking validation
- Provide directions and recommendations when guests inquire
- Support service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
- Set up dining areas for large parties and brunch buffets
- Sweep, vacuum carpets, tidy server stations, take out trash, and check bathrooms
- Communicate with front-of-house staff when new parties arrive in their section
- Perform other tasks assigned to keep guest operations running smoothly
- Contribute to a positive team environment
Requirements
What you’ll need- Full-service restaurant experience is helpful, but not required
- Must be 18 years old due to service of alcohol
- Ability to create a hospitable environment for both guests and staff
- Excellent communication and interpersonal skills
- Dedicated to learning the menu and operations
- Ability to stand for extended periods of time
- Ability to lift up to 50 pounds, as needed
- Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms
- Punctual and able to observe regular and consistent attendance
Benefits
Comp & perks- Health insurance plans available for as low as $130 per month after 90 days of employment
- Dental and vision plans
- Paid time off
- Discounted shift meal and generous dining discount
- Paid pregnancy and parental leave
- Voluntary short-term disability and accident insurance
- Free access to company massage therapist
- Discounted gym & yoga membership
- Free mental health therapy through ComPsych, with confidential virtual or in-person sessions for employees and immediate family members
- Training and career growth opportunities
- Free Employee Assistance Program with legal, financial, and life resources
- Continued professional development and growth
- Commitment to employee health and overall well-being