Senior Product Manager

Faro Health Inc.

. Own the strategy, roadmap, and execution for a major product area.

Posted 9/26/2026full-timeRemote • California • United StatesSenior💰 $165,000 - $194,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the strategy, roadmap, and execution for a major product area.
Identify customer problems through interviews, workflow analysis, product analytics, and market research.
Translate customer needs into product strategies and prioritized roadmaps.
Define product success metrics and use data to continuously improve customer outcomes.
Balance customer value, technical complexity, and business priorities.
Design intelligent product experiences using structured data, large language models, retrieval systems, and automation.
Partner with Data Science and Engineering to define AI capabilities, including LLMs, RAG, AI agents, workflow automation, prompt orchestration, and structured content generation.
Define product requirements for AI capabilities, including evaluation criteria, quality metrics, confidence thresholds, and customer feedback mechanisms.
Ensure AI-generated outputs are transparent, explainable, and aligned with customer expectations and regulatory requirements.
Develop understanding of clinical development workflows and customer challenges.
Map customer journeys and identify opportunities to simplify complex workflows.
Validate concepts through customer interviews, usability testing, and prototype evaluations.
Partner with customers throughout product development.
Work closely with Engineering, Design, and Data Science throughout the product lifecycle.
Lead product planning, backlog prioritization, release planning, and customer adoption activities.
Communicate priorities, tradeoffs, and progress to executives and cross-functional stakeholders.
Ensure product releases deliver measurable customer and business value.
Define and monitor KPIs including adoption, engagement, customer satisfaction, workflow efficiency, and AI quality.
Use experimentation and product analytics to improve product performance.
Develop evaluation frameworks measuring product quality and customer impact.
Mentor Associate Product Managers and contribute to product management best practices.
Foster collaboration across Engineering, Design, Clinical SMEs, Commercial, and Customer Success.
Champion customer focus, experimentation, accountability, and continuous improvement.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or a related discipline.
5+ years of product management experience building enterprise software or SaaS products.
Demonstrated success leading products from discovery through commercial launch.
Strong customer discovery and product strategy experience.
Experience defining product roadmaps and prioritizing across multiple initiatives.
Excellent written and verbal communication skills.
Strong analytical and problem solving abilities with a data driven approach to decision making.
Proven ability to influence cross functional teams without direct authority.
Preferred: Experience building products that incorporate artificial intelligence or machine learning.
Preferred: Familiarity with Large Language Models, Claude, ChatGPT, Retrieval Augmented Generation, AI agents, semantic search, vector databases, and prompt engineering.
Preferred: Experience partnering with Data Science teams to deliver AI capabilities into production.
Preferred: Experience defining AI quality metrics and evaluation frameworks.
Preferred: Experience working in life sciences, healthcare, or other regulated industries.
Preferred: Familiarity with cloud platforms, APIs, and modern data architectures.

Benefits

Comp & perks

Competitive compensation
Generous benefits
Flexible work arrangements
Collaborative culture focused on innovation and continuous learning
Equity compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic)
Short Term and Long Term Disability
Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
Training & Development Reimbursement
Hybrid Work Environment
Peer-to-peer bonus program
Company/department outings and events
Stock Option Plan
San Diego HQ On-Premises Amenities; gym, restaurant tenant discount, Padel Nine