Event Success Coordinator

Fastbreak AI

. Serve as the main point of contact for teams related to reservations, room types, hotel amenities, and booking policies.

Posted 10/27/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hotel operations, reservations, and group bookings while ensuring accuracy in data entry and record keeping. Strong communication skills are essential for effective collaboration with hotel partners and internal teams.

Highest-signal resume keywords

Bachelor's DegreeHotel OperationsReservations ManagementData Entry AccuracyProficient in Excel or Google Sheets

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Reservations ManagementRoom Block ManagementData EntryDocument ManagementEvent File Audits

Soft Skills

Detail-OrientedClear CommunicationAbility to Work Under Tight TimelinesProblem SolvingFlexibility

Tools & Technologies

ExcelGoogle Sheets

Industry Keywords

Hospitality IndustryGroup BookingsOperational EfficiencyCustomer SatisfactionEvent Management

About the role

Key responsibilities & impact

Serve as the main point of contact for teams related to reservations, room types, hotel amenities, and booking policies.
Collaborate with hotel partners to manage allocations, modifications, and special requests.
Assist with the daily reservation reconciliation report by identifying risk and connecting with hotels to obtain reservation confirmations
Identify and resolve rooming list or room block discrepancies through coordination with hotel partners and internal teams.
Support internal teams with administrative tasks such as data entry, document management, and event file audits as needed.
Contribute to process improvements to enhance operational efficiency and customer satisfaction
Monitor room block pickup across upcoming events and flag risk before demand exceeds contracted inventory
Book and reassign teams and guests into overflow hotels, and make sure every reservation and confirmation is accurate
Participation in rotating emergency phone schedule as needed

Requirements

What you’ll need

Bachelor’s degree required
1+ year of experience in hotel or hospitality industry preferred
Familiarity with hotel operations, reservations and group bookings
Comfortable working under tight timelines and juggling multiple events at once
Detail-oriented, with strong accuracy in data entry and record keeping
Clear, professional communicator by phone and email, including with frustrated guests
Proficient in Excel or Google Sheets for tracking inventory and pickup
Able to work flexibly around event timelines, including occasional evenings and weekends
Experience in or passion for sports and events is a plus
We're based in Charlotte, NC and looking for a team member to work in our offices 4 days a week, with 1 flex day per week to work from home.

Benefits

Comp & perks

Competitive salary and comprehensive benefits
Health, dental, and vision insurance to keep you covered.
A 401(k) plan with employer contributions to invest in your future.
A flat start up environment where your ideas matter, and innovation thrives.
The opportunity to shape the future of a rapidly growing and well-funded company and make your mark.