Senior Security Technical Account Manager

. Serve as the primary security point of contact and trusted advisor for strategic enterprise customers .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $122,280 - $172,632 per yearWebsite

Tools & technologies

AWSAzureCloudDNSDockerKubernetesMicroservicesPythonGo

Key responsibilities & impact

Serve as the primary security point of contact and trusted advisor for strategic enterprise customers
Build relationships with customer security, engineering, and leadership teams
Provide tailored security recommendations aligned with customer infrastructure, application architecture, and business requirements
Advocate internally for customer needs, priorities, and feedback
Collaborate with Product, Engineering, Support, CSOC, Sales, and Leadership teams to resolve complex security issues, escalations, and investigations
Drive internal process improvements, automation, and tooling enhancements
Design and deliver security workshops, technical deep dives, and enablement sessions
Contribute to professional services engagements, security programs, and special projects
Coach and mentor junior team members
Create, maintain, and improve internal documentation, playbooks, and best practices

What you’ll need

8+ years in customer-facing technical roles such as TAM, Sales Engineering, Support, or Professional Services
Experience supporting enterprise customers, ideally in cloud, CDN, or application security environments
Strong expertise in application and web security, including WAFs, bot mitigation, DDoS protection, OWASP Top 10, and API security
Understanding of HTTP/HTTPS, DNS, TLS, BGP, and modern application architectures
Ability to provide proactive security guidance and improve customer security posture
Ability to engage technical teams and executive stakeholders
Familiarity with scripting or automation such as Python or Go is a plus
Excellent written and verbal communication skills
Proficiency in English required
Willingness to travel occasionally for customer engagements
Experience with CDN, security, web performance, or cloud environments is advantageous
Experience with Docker, Kubernetes, and microservices is advantageous
Proficiency with Configuration Management and IaC tools is advantageous
Experience with AWS, Azure, or Google Cloud is advantageous
Availability during core business hours
Must reside in the United States

Comp & perks