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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training program development and implementation for restaurant operations, with a strong focus on maintaining brand standards and enhancing franchisee performance. Possesses excellent communication and organizational skills to effectively collaborate across various levels of the organization.
Highest-signal resume keywords
Bachelor's DegreeLead Training ExperienceServSafe CertificationExcellent Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Program DevelopmentPresentation SkillsProblem-Solving SkillsAnalytical SkillsBasic Math and Algebra
Soft Skills
Commitment to ExcellenceFlexibilityCross-Functional Collaboration
Tools & Technologies
Database SoftwareInventory SoftwareOrder Processing SystemsSpreadsheet Software
Certifications & Qualifications
ServSafe Certified
Industry Keywords
Restaurant OperationsFranchise TrainingBrand StandardsTraining LiaisonTraining Records
About the role
Key responsibilities & impact- Support New Restaurant Openings throughout the year
- Work closely with the RTP Senior Field Training Manager
- Collaborate with Field team members, Field Training Support Specialist, Franchise Business Consultants, and others
- Coordinate and implement training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies for all Round Table Pizza restaurants
- Maintain current knowledge of new training methods and techniques and incorporate them into the RTP Brands Training Program
- Review field information and remain current on company programs and products to support franchisees
- Complete training records for each training session using approved forms and submit them to the Director of Training & Operations Services
- Coach trainees in all areas of Round Table Pizza operations
- Facilitate Train the Trainer sessions as needed
- Act as corporate training liaison in the field, reporting training needs and issues to the corporate team
- Certify franchisees, franchisee training managers, and trainers used by corporate
- Revitalize and support existing franchise locations by training and strengthening Brand Standards
- Help build programs and schedules for training classes
- Ensure training materials, job aids, training programs, and e-learning are current, accurate, and effective
Requirements
What you’ll need- Bachelor’s Degree or 3 plus years as a restaurant GM or area manager
- 1+ years of experience in a lead training position
- Resides in California
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Excellent presentation skills
- Ability to work cross-functionally on projects within all levels of the organization
- Strong organizational, problem-solving, and analytical skills
- Flexible and able to deal with frequent changes, delays, or unexpected events
- Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before franchise owners, upper-level management, or employees of the restaurant
- Ability to apply concepts of basic math and algebra
- Ability to solve practical problems and provide feedback to trainees
- Knowledge of database software, Internet software, inventory software, order processing systems, and spreadsheet software
- ServSafe Certified
- Must be able to travel weekly (over 90%)
- May reside anywhere in California
Benefits
Comp & perks- Frequent domestic and international travel as part of the role
- Professional development and training opportunities
- Flexible training schedules