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Operations Support Representative
FCCI Insurance Group. Provide administrative support for the underwriting process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including data entry, customer service, and problem-solving skills. Proficient in standard office practices and familiar with underwriting processes and relevant systems.
Highest-signal resume keywords
Administrative SupportData Entry ExperienceCustomer Service SkillsMicrosoft Word ProficiencyProblem-Solving Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryTypingBasic Office PracticesMarket Reservation KnowledgeExpresswrite KnowledgeImaging Systems KnowledgeCommercial Lines Regional Operations Knowledge
Soft Skills
Excellent Communication SkillsInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Underwriting ProcessNew Business ApplicationsMotor Vehicle ReportsClerical SupportRenewal ProcessesEndorsement Processes
About the role
Key responsibilities & impact- Provide administrative support for the underwriting process
- Process new business applications
- Order and analyze motor vehicle reports
- Provide clerical support for new business issuance, renewal and endorsement processes
- Perform heavy volumes of data entry
- Work in a hybrid schedule with 3 days per week in the Sarasota corporate office and 2 days per week from home
Requirements
What you’ll need- High School or better
- Minimum of one year general administrative experience
- Basic knowledge of standard office practices and procedures
- Basic knowledge of Market Reservation, Expresswrite and Imaging systems
- Basic knowledge of Commercial Lines Regional operations workflow and procedures
- Excellent communication, customer service, interpersonal and organizational skills
- Ability to analyze, define and solve problems; the use of good judgment and decision-making
- Typing and data entry experience
- Experience with Microsoft Word
- Must complete a pre-employment drug screen
Benefits
Comp & perks- Flexible Work Environment
- Paid Family Leave
- Competitive PTO & Holidays
- Recognition & Bonus Programs
- Medical, Vision, Dental & Life Insurance
- Employee Referral Bonus
- Paid Volunteer Time
- 401(k) Match & Profit-Sharing