Underwriting Systems Analyst – E&S

FCCI Insurance Group

. Provide technical customer service support to FCCI’s Underwriting user community.

Posted 9/22/2026full-timeUnited StatesJuniorMid-Level💰 $56,746 - $87,390 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in underwriting systems and workflows, particularly with FCCI's Policy Decisions. Capable of providing technical support, training, and problem-solving in a fast-paced insurance environment.

Highest-signal resume keywords

Underwriting Systems KnowledgePolicy Decisions ExpertiseCustomer Service SkillsProblem-Solving AbilityProject Delivery Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Customer ServiceSystem TroubleshootingInsurance Underwriting ProceduresBusiness Requirements TranslationWorkflow Analysis

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsJudgment and Decision-Making

Tools & Technologies

Duck CreekFCCI Underwriting Systems

Industry Keywords

P&C IndustryE&S IndustryInsurance RegulationsProject Acceptance Processes

About the role

Key responsibilities & impact

Provide technical customer service support to FCCI’s Underwriting user community.
Troubleshoot common and complex system problems to promptly resolve quoting and policy issuance system Decisions issues.
Support Duck Creek for Specialty/E&S lines of business.
Provide system training resources to ensure underwriting technology is fully and efficiently utilized.
Serve as a subject matter expert for underwriting systems.
Partner with key stakeholders in developing and prioritizing new functionality.
Test system fixes and enhancements to improve user experience and efficiency.
Support FCCI’s underwriting systems, workflows, and Policy Decisions processes.

Requirements

What you’ll need

Bachelor’s Degree; relevant equivalent technology/systems/QA experience may be substituted.
Minimum two years relevant experience in P&C and/or E&S industry (including strong underwriting systems & workflow).
Solid systems knowledge of FCCI underwriting systems, FCCI workflow and systems, including but not limited to Policy Decisions.
Solid working knowledge of insurance underwriting procedures, rules, systems, and regulations.
Solid knowledge of basic IT concepts, strategies, and methodologies.
Solid understanding of project delivery and acceptance processes within a fast-paced business environment.
Ability to translate needs of various user communities into written business requirements.
Excellent customer service, communication, interpersonal and organizational skills.
Ability to analyze, define and solve problems; the use of good judgment and decision-making.
Applicants must complete a pre-employment drug screen.

Benefits

Comp & perks

Flexible Work Environment
Paid Family Leave
Competitive PTO & Holidays
Recognition & Bonus Programs
Medical, Vision, Dental & Life Insurance
Employee Referral Bonus
Paid Volunteer Time
401(k) Match & Profit-Sharing
Pre-employment drug screen is conducted for all positions