Federal Reserve Financial Services Systems Operations Specialist I/II

Federal Reserve Board

. Perform large-scale clearinghouse/transaction processing activities for the Fed ACH and Check business lines .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in transaction processing and operational support within the Fed ACH and Check business lines, with a focus on real-time monitoring and incident management. Capable of analyzing trends for process improvements and effectively communicating across teams.

Highest-signal resume keywords

Transaction ProcessingIncident ManagementOperational AnalysisEffective CommunicationDynamic Environment Adaptability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingAnalytical TasksDefect ManagementBusiness TestingCore Application MonitoringCustomer SupportOperational Systems KnowledgeAd-Hoc AnalysisProcess ImprovementEscalation Identification

Soft Skills

Effective Verbal CommunicationEffective Written Communication

Industry Keywords

Fed ACHCheck ProcessingProduction IssuesCross-Team ActivitiesCustomer Call Center SupportBackground ScreeningDynamic Environment

About the role

Key responsibilities & impact

Perform large-scale clearinghouse/transaction processing activities for the Fed ACH and Check business lines
Provide real-time support for Check/ACH processing across a 24x6 business model
Monitor application health for core processing platforms and satellite/subsystems
Support operations/production issues and incident management
Analyze operational and customer-volume trends and patterns to assist with process improvements and solutions
Participate in business testing, defect management, and activities supporting platform enhancements or new products/services
Perform recurring analytical and ad-hoc tasks
Assist with cross-team activities and communicate requirements, responsibilities, expectations, and deliverables
Support ancillary business operations such as customer call center support and preliminary accounting/settlement, depending on shift
Identify production issues and operational matters requiring escalation
Provide ad-hoc analysis and assistance to technical and customer support teams
Monitor interdepartmental communication and ensure accuracy and timeliness
Complete critical daily payment processing tasks within core applications
Participate in payment-system projects and initiatives, including planning, administrative work, meeting organization/facilitation, and discussion leading
Consult shift leads or subject matter experts and perform moderately complex research

Requirements

What you’ll need

High School Diploma or GED
Specialist I: Less than two years of relevant experience
Specialist II: Two to five years of relevant experience preferred
Associate degree or 2 years equivalent experience preferred
Ability to work 3rd shift: 12:00 AM–8:30 AM EST, Monday–Friday
Occasional weekend hours during testing phases
Entry level working knowledge of critical systems
Working knowledge of systems used by operational groups
Ability to work in a dynamic and frequently changing environment
Effective verbal and written communication skills
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Successful completion of required background screening, including fingerprinting, criminal background check, education and employment verification, and potential additional screening

Benefits

Comp & perks

Comprehensive healthcare options (Medical, Dental, and Vision)
401K match
Fully funded pension plan
Paid vacation and holidays
Flexible work environment
Generously subsidized public transportation
Education Assistance Program
Professional development programs, training and conferences