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FedEx

Senior Manager, People Operations

FedEx

. Provide strategic HR leadership across the region .

Posted 11/5/2026full-timeKuala Lumpur • MalaysiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic HR leadership with expertise in talent management, organizational change, and employee relations across diverse Southeast Asian markets. Proven ability to partner with senior executives to drive workforce transformation and enhance organizational effectiveness.

Highest-signal resume keywords
Strategic HR LeadershipTalent ManagementOrganizational Change ManagementEmployee Relations ExpertisePeople Operations Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workforce AnalyticsSuccession PlanningLeadership DevelopmentChange Adoption StrategiesOrganizational DesignEmployee Engagement StrategiesWorkforce Risk ManagementNegotiation SkillsStakeholder ManagementCommercial Acumen
Soft Skills
Interpersonal SkillsEmotional IntelligenceAnalytical Problem-SolvingInfluencing SkillsCoaching and Development
Certifications & Qualifications
Bachelor's Degree or Equivalent Qualification
Industry Keywords
Human ResourcesPeople OperationsMultinational CorporationsLogisticsTransportationAviationManufacturingSupply ChainWorkforce TransformationOrganizational Effectiveness

About the role

Key responsibilities & impact
  • Provide strategic HR leadership across the region
  • Partner with senior business leaders to drive organizational effectiveness, workforce transformation and sustainable business performance
  • Shape people strategies and strengthen leadership capabilities
  • Drive talent and succession planning
  • Lead organizational change across diverse markets
  • Provide strategic oversight of complex employee and industrial relations matters
  • Serve as a trusted advisor to regional and country leadership
  • Translate business priorities into effective people strategies
  • Identify critical roles and assess leadership capabilities
  • Develop succession pipelines and talent development strategies
  • Lead regional change management and transformation initiatives
  • Develop employee engagement, leadership alignment and change adoption strategies
  • Lead, coach and develop People Operations leaders and teams across Southeast Asia
  • Develop strategic workforce plans supporting business growth, operational efficiency and organizational agility
  • Provide leadership on union relationships, collective bargaining, grievances, disciplinary actions and workforce disputes
  • Strengthen employee engagement, organizational culture and workplace effectiveness
  • Ensure People Operations compliance with local employment legislation, regulations and company policies
  • Advise and influence senior leadership on complex people and organizational matters
  • Use workforce analytics, talent insights and employee trends to identify risks and drive continuous improvement

Requirements

What you’ll need
  • Bachelor's degree or equivalent qualification in any discipline
  • Minimum 12 years of progressive Human Resources, People Operations or HR Business Partnering experience
  • Demonstrated regional leadership responsibilities across multiple Southeast Asian markets
  • Experience supporting large, complex and geographically dispersed organizations, preferably within multinational corporations or matrixed environments
  • Strong track record in talent management, leadership development and succession planning
  • Experience leading organizational change and business transformation, including restructuring, workforce transitions, organizational redesign and change adoption
  • Proven people leadership and management experience building, coaching, motivating and developing high-performing teams across diverse markets
  • Strong interpersonal skills and emotional intelligence
  • Expertise in employee and industrial relations, employment compliance, workforce risk management and complex employee matters
  • Ability to partner with senior executives, influence strategic decisions and translate business priorities into actionable people strategies
  • Strong commercial acumen, strategic thinking and sound judgment
  • Excellent communication, stakeholder management, negotiation and influencing skills
  • Strong analytical and problem-solving capabilities
  • Experience in logistics, transportation, aviation, manufacturing or supply chain will be an added advantage

Benefits

Comp & perks
  • Career mobility and development opportunities
  • Opportunities for advancement and location transfer
  • Training and leadership programs
  • Competitive benefits
  • Flexible work arrangements
  • Programs to support well-being
  • Equal opportunities, fairness and respect
  • Reasonable accommodation for team members and third parties with physical and mental disabilities