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FedEx

Worldwide Account Manager

FedEx

. Directly sell all FedEx Supply Chain products and services to global accounts designated and defined by FedEx, generating incremental net revenue; .

Posted 10/22/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in direct sales and commercial strategy execution, with a focus on achieving revenue targets and enhancing customer satisfaction. Proficient in utilizing CRM systems for sales tracking and reporting competitive insights.

Highest-signal resume keywords
Sales Strategy DevelopmentRevenue Target AchievementCRM System ManagementPresentation SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales OperationsProposal PresentationsMarket AnalysisKPI AchievementCommercial Strategy Execution
Soft Skills
Communication SkillsInfluencing SkillsPersuasion SkillsNetworking Skills
Tools & Technologies
ISell SystemCRM Software
Certifications & Qualifications
Bachelor's DegreeMBA or Postgraduate Degree (Preferred)
Industry Keywords
FedEx Supply ChainGlobal AccountsIncremental RevenueCustomer SatisfactionSales Guidelines

About the role

Key responsibilities & impact
  • Directly sell all FedEx Supply Chain products and services to global accounts designated and defined by FedEx, generating incremental net revenue;
  • Assist FedEx management in developing and executing commercial strategies and growing the business profitably, with margins aligned with corporate objectives;
  • Ensure achievement of the revenue targets established by FedEx;
  • Develop and implement sales routines, including customer meetings and visits, prospecting, proposal presentations, and domestic and international travel;
  • Keep the iSell system or equivalent CRM updated with sales activities and customer, market, industry, and competitive information;
  • Meet the company’s pre-established KPIs based on the Coach to Grow framework;
  • Implement marketing and sales programs established by FedEx;
  • Report competitors’ activities, strengths, benefits, pricing, and tactics within assigned accounts;
  • Work with FedEx headquarters, stations, and departments to ensure revenue growth and customer satisfaction;
  • Support and maintain sales guidelines, provide feedback, and escalate obstacles and needs through internal forums;
  • Coordinate all activities related to named accounts;
  • Delegate to and engage the responsible teams to resolve obstacles related to named accounts.

Requirements

What you’ll need
  • Bachelor’s degree, preferably in Business Administration, Marketing, and/or International Trade;
  • Presentation skills;
  • Influencing and persuasion skills;
  • Written and verbal negotiation skills;
  • Communication and networking skills;
  • Experience in sales or commercial operations;
  • Willingness and availability to travel;
  • MBA and/or postgraduate degree is a plus, but not required;
  • Fluency in written and spoken English is a plus, but not required.

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Transportation allowance
  • Meal voucher or on-site restaurant, depending on the branch
  • Grocery allowance, depending on the branch
  • Educational assistance
  • Wellhub
  • Discounts on FedEx services
  • Discounts on air travel
  • Discounts on hotels and car rentals
  • Telemedicine at no cost to employees and their dependents
  • Pregnancy support program at no cost to employees or their dependents