IT & Business Systems Intern

FEDlogic, LLC

. Provide IT support to a fully remote workforce, including troubleshooting, account access, and device questions, with escalation to the Director of IT & Business Systems as needed .

Posted 9/25/2026part-timeRemote • United StatesEntry Level💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in IT support for remote workforces, including troubleshooting, user management, and data cleanup in CRM systems. Strong attention to detail and effective communication skills are essential for maintaining compliance and supporting operational teams.

Highest-signal resume keywords

IT SupportSalesforce Data CleanupGoogle Workspace AdministrationAttention to DetailCompTIA A+

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingData CleanupUser ManagementExcelGoogle Sheets

Soft Skills

Clear CommunicationProfessional JudgmentIndependent WorkTime Management

Tools & Technologies

SalesforceHubSpotGoogle Workspace

Certifications & Qualifications

CompTIA A+Network+Security+

Industry Keywords

Remote WorkforceSOC 2 ComplianceIT Asset ManagementOnboardingOffboarding

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Provide IT support to a fully remote workforce, including troubleshooting, account access, and device questions, with escalation to the Director of IT & Business Systems as needed
Assist with employee onboarding and offboarding, including account setup, access changes, laptop preparation, and return tracking
Support Salesforce and HubSpot data cleanup projects, including identifying and merging duplicate contact records, correcting inaccurate data, and improving consistency across systems
Help maintain user access and records for the client reporting portal, working alongside operations and client success teams
Assist with Google Workspace administration and user management
Document processes, write how-to guides, and help maintain IT standard operating procedures
Support security and compliance efforts, including evidence collection for SOC 2 audit activities and periodic user access reviews
Help track IT assets and maintain accurate device inventory

Requirements

What you’ll need

Currently enrolled in, or recently graduated from, a degree or certificate program in Information Technology, Information Systems, Computer Science, or a related field
Working knowledge of common business software and a strong interest in learning cloud platforms and CRM systems
Excellent attention to detail, especially when working with data
Clear written and verbal communication skills, including the ability to explain technical topics to nontechnical colleagues
Ability to work independently and manage multiple tasks with competing deadlines in a remote environment
Professional judgment and discretion handling confidential employee and client information
Reliable internet connection and a suitable remote workspace
Exposure to Salesforce, HubSpot, Google Workspace, or similar platforms
Experience using Excel or Google Sheets for data cleanup and analysis
Relevant coursework or certifications such as CompTIA A+, Network+, or Security+
Interest in cybersecurity, systems administration, or business systems
Comfort working in a fast moving environment where priorities shift

Benefits

Comp & perks

Flexible remote work environment
Hands on experience with the business systems that support a growing company
Direct mentorship from IT and operations leadership
Cancer Experts Now supplemental plan
Supportive and collaborative work environment
Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families