Director, Capacity Building Services

Feeding America

. Develop, implement, and continuously improve Feeding America's enterprise-wide Capacity Building Way of Working .

Posted 10/2/2026full-timeChicago • Illinois • United StatesLead💰 $127,932 - $132,932 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in nonprofit leadership and organizational development, with a focus on capacity building strategies and frameworks. Proven ability to lead teams, facilitate cross-functional collaboration, and drive continuous improvement in service delivery.

Highest-signal resume keywords

Nonprofit LeadershipOrganizational DevelopmentCapacity Building StrategiesProject ManagementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Framework DesignMethodology ImplementationProcess DevelopmentStrategic PlanningChange Management

Soft Skills

Consultation SkillsFacilitation SkillsRelationship BuildingInfluencing SkillsCollaboration

Industry Keywords

Capacity Building ServicesCross-Functional PlanningContinuous ImprovementMatrixed OrganizationFeeding America Network

About the role

Key responsibilities & impact

Develop, implement, and continuously improve Feeding America's enterprise-wide Capacity Building Way of Working
Establish frameworks, standards, tools, and processes for consistent, high-quality capacity building services
Advise leaders and subject matter experts on capacity building strategies, capability continuums, services, and resources
Strengthen and streamline capacity building practices through consultation, training, coaching, and change management
Build strategic partnerships across departments to align efforts, integrate learning and evaluation, reduce duplication, and improve efficiency
Provide strategic leadership and oversight for Collaborative Capacity Building Services
Partner with member leadership teams on multi-year capacity building plans and measurable outcomes
Lead and develop the Capacity Building Services team as a center of excellence
Supervise the Manager and Coordinator, Capacity Building Services
Represent Network Capacity Building in organizational initiatives, forums, committees, conferences, task forces, and strategic projects
Partner with Development staff on donor proposals, grant reporting, stewardship, and funding opportunities

Requirements

What you’ll need

10+ years of experience in nonprofit leadership, organizational development, consulting, strategy, capacity building, learning and development, or related fields
Demonstrated experience designing and implementing organizational or enterprise-wide frameworks, methodologies, processes, or service models
Experience facilitating complex, cross-functional planning, design, and strategy development processes
Exceptional consultation, facilitation, relationship-building, and influencing skills
Ability to work effectively across a matrixed organization
Strong strategic thinking, systems thinking, project management, and continuous improvement capabilities
Outstanding written, verbal, presentation, and stakeholder engagement skills
Experience leading teams and developing staff in a collaborative and inclusive environment
Experience as a leader in the Feeding America network or a national federated nonprofit is preferred
Must be authorized to work in the U.S.; Feeding America participates in E-Verify

Benefits

Comp & perks

Flexible work environment with office attendance averaging 2–3 days per week and work-from-home options on other days
30-day “work anywhere” program during each calendar year
Ability to combine the “work anywhere” program with PTO and/or holidays
Regular merit increases and step promotions
Opportunity to progress through salary ranges
PTO and holidays