Deal Desk Analyst

Fenergo

. Serve as a key contact for customers and prospective customers regarding commercial and contractual information .

Posted 11/6/2026full-timeDublin • IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial contracts and sales processes, ensuring compliance with internal policies and external regulations. Proficient in utilizing digital tools and CRM systems to enhance sales operations and improve customer satisfaction.

Highest-signal resume keywords

Contract ManagementSales OperationsCRM SystemsProject ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract EvaluationSales Process ImprovementData InterpretationDocumentation PreparationPricing Strategy

Soft Skills

Communication SkillsInterpersonal SkillsProblem-SolvingSelf-MotivationCollaboration

Tools & Technologies

Sales Automation SoftwareContent Management SystemsData Analytics Tools

Industry Keywords

Commercial ContractsSales OpportunitiesCustomer DocumentationComplianceCross-Functional Collaboration

About the role

Key responsibilities & impact

Serve as a key contact for customers and prospective customers regarding commercial and contractual information
Facilitate new sales and incremental sales opportunities by liaising with sales, technical, and legal teams
Maintain consistency in Fenergo’s commercial and contractual approach and ensure customers receive one clear message
Maintain commercial data about the customer base and provide accurate reports to senior management
Support end-to-end management of the contracting process, including preparation of customer documentation
Work with Deal Desk team members and sales representatives to structure mid-sized deals, upsells, and renewals according to pricing and discounting policies
Evaluate contract terms, pricing, and special requirements for compliance with internal policies and external regulations
Coordinate with subject matter experts to draft Subscription Agreement responses
Handle internal customer-process and documentation queries and ensure timely, accurate responses
Support management of mid-sized contracts through initiation, amendments, renewal, termination, and enforcement of terms
Assess and improve sales processes and workflows to increase efficiency, reduce errors, and enhance customer satisfaction

Requirements

What you’ll need

Proven capabilities in managing multiple priorities, deadlines, and tasks efficiently
Strong understanding of digital tools, platforms, and technologies used for sales operations, such as CRM systems, sales automation software, content management systems, and data analytics tools
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with multiple internal stakeholders
Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions
Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment
Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively
Creative problem-solving abilities and a passion for innovation and continuous improvement

Benefits

Comp & perks

Healthcare cover
Company pension contribution
Life assurance/ Income protection
Annual leave
3 company closure days
Annual bonus opportunity
Work From Home set-up allowance
Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee and much more
Buddy system for all new starters
Collaborative working environment
Extensive training programs, classroom and online, through ‘Fenergo University’
Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
Defined training and role tracking to allow you see and assess your own career development and progress
Active sports and social club
State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area