Fenergo

Solutions Engineer

• Build relationships with client stakeholders and subject matter experts as the first point of contact
• Advise clients and guide them through a multi-faceted change process
• Work alongside sales, regulatory, professional services and technical teams during prospect engagements
• Present the Fenergo application effectively to new and existing customers
• Prepare, deliver and follow up on product demonstrations
• Understand client challenges and develop solutions to win new business
• Lead and conduct onsite engagements to understand customer processes and requirements
• Facilitate architecture and solution discussions
• Align clients’ tactical and strategic challenges with implementation of the Fenergo product
• Scope functional and technical requirements and assess customer needs
• Recommend solutions that optimise value for customers and Fenergo
• Maintain product knowledge and provide enhancement feedback to Product
• Complete RFx documents with Sales Ops Support
• Use competitive solution knowledge to support optimal customer proposals
• Align Sales and Professional Services organisations with client and sales objectives
• Build relationships with project, client and Product Management teams
• Keep current with product, regulatory and industry changes

Client Solutions Consultant

Business Development Rep

• Carry a personal patch of named enterprise accounts and lead a team against targets
• Set the pace on activation, discovery and opportunity progression
• Model excellence on calls, discovery, account planning and CRM usage
• Coach representatives on strategic outreach, discovery, multithreading and value creation
• Own onboarding and ramp for new joiners and build team playbooks, rituals and standards
• Run one-to-ones, pipeline reviews and skill sessions
• Develop deep understanding of named enterprise accounts and identify where Fenergo can create value
• Craft tailored messaging for senior stakeholders across Compliance, Financial Crime, Operations, Client Lifecycle, Technology, Transformation, Data and Commercial leadership
• Use SPICED discovery to uncover strategic problems, business impact, decision context, critical events and stakeholder motivations
• Develop account-specific value hypotheses connecting Fenergo capabilities to customer priorities
• Engage multiple stakeholders across accounts and move beyond single-contact engagement
• Partner with Field Sales Representatives on account strategy, personas, activation plans, messaging, discovery learnings and next steps
• Maintain quality activation plans, discovery notes and progression insight
• Use CRM and revenue tools to make engagement, pipeline creation and opportunity movement visible and measurable

Business Development Team Lead

Content Marketing Manager

• Manage the content calendar to show the forward plan of content and alignment to key priorities
• Support the Content and Comms Director with developing whitepapers, blogs, and case studies
• Write landing page and web content, including descriptions of videos, case studies, and awards
• Use AI tools to summarise webinars and long-form content for blogs
• Support writing and submitting speaking proposals for major events
• Collate monthly reports including metrics for content pieces
• Manage the annual global awards calendar, including writing and submitting award entries, purchasing logos for award wins, publishing wins, and promoting them internally and externally
• Coordinate promotion of analyst rankings across social media, website, intranet, and other channels
• Support logistics for annual events in key locations
• Track and report media coverage, partnering with the PR agency to report on communications impact

Content Marketing Specialist – 6 Month Fixed-Term Contract

Program Manager

• Manage the day-to-day operation and delivery of Fenergo’s regulatory compliance programme, including priorities, actions, monitoring and reporting
• Monitor, identify, analyse and interpret regulatory requirements and developments
• Assess regulatory applicability and impact on Fenergo’s operations, technology and control environment
• Notify relevant stakeholders of applicable regulatory changes
• Translate regulatory requirements into practical controls and processes
• Identify gaps and drive remediation through to completion
• Support review and negotiation of customer contracts, particularly privacy, data protection, regulatory and operational requirements
• Work directly with customers to agree practical positions aligned with Fenergo’s operating model
• Develop and maintain regulatory compliance guidance, contract playbooks, FAQs and training materials
• Support customer due diligence and act as point of contact for regulatory compliance matters during customer audits
• Maintain programme objectives, metrics and reporting, providing regular updates to senior management

Program Manager, Compliance

Business Analyst

• Analyse, map, and redesign Sales & Marketing processes using lean principles to drive operational efficiency
• Identify and implement process improvement opportunities across systems, workflows, and teams
• Act as the business lead on system enhancements and new feature implementations across Salesforce, Marketo, Gong, and related tools
• Gather business requirements and translate them into technical specifications for system configuration or automation
• Lead tool rationalisation initiatives, identifying overlaps and proposing streamlined, cost-effective solutions
• Collaborate with Sales & Marketing, operations, and digital transformation teams to deliver integrated solutions
• Facilitate cross-functional workshops to identify pain points and design future-state processes and systems
• Develop and maintain comprehensive documentation for systems, processes, and standard operating procedures
• Lead user training, onboarding, and change management activities to drive adoption and effective tool usage
• Monitor system performance and user feedback to identify enhancement opportunities
• Stay current on trends in Sales & Marketing systems, process automation, and CRM innovation, bringing new ideas into the team

• Activate strategic enterprise accounts through account research, internal insights, external signals, customer triggers and AI-enabled tools
• Develop account understanding covering operating models, regulatory pressures, transformation priorities, technology landscapes, stakeholder maps and value drivers
• Create tailored messaging for stakeholders across Compliance, Financial Crime, Operations, Client Lifecycle, Technology, Transformation, Data and Commercial leadership
• Conduct SPICED discovery focused on strategic problems, business impact, decision context, critical events and stakeholder motivations
• Develop account-specific Value Hypotheses linking Fenergo’s capabilities to customer priorities, pain points and desired outcomes
• Identify and engage multiple stakeholders across accounts to build relevance across buying groups
• Partner with Field Sales Representatives on account strategy, target personas, activation plans, messaging, discovery learnings and next steps
• Maintain activation plans, discovery notes and progression insights
• Use CRM and revenue tools to make account engagement, pipeline creation and opportunity movement visible, measurable and actionable
• Improve the quality, conversion and velocity of strategic enterprise pipeline

Enterprise Business Development Representative

Manager

• Support global Sales teams in winning deals by managing and preparing bids and client proposals according to company operating procedures
• Manage the entire tender process from opportunity tracking and qualification through final submission, presentation, and handover
• Centrally manage global bid opportunity responses, including task assignment, tracking, collating, packaging, handling ad-hoc queries and requests, and recommending bid strategy
• Coordinate with global Sales, Client Solutions, Partners, Marketing, Client Services, Product Management, Security, and Engineering teams
• Structure the interface between Sales and subject-matter experts to form bid teams
• Draft, edit, and ensure a uniform, persuasive tone across tender responses, Vendor Due Diligence, and Risk Assessments
• Review the content and formatting of bids and proposals
• Ensure submissions meet client specifications, evaluation criteria, and regulatory standards
• Manage and continuously develop the online content library and related collateral using AI and Library Management tools
• Build domain knowledge and continuously advance skills to contribute actively to responses

Bid Manager – 6 Month Fixed-Term Contract

Principal

• Guide and successfully implement Fenergo’s product offering within client environments
• Assess and define clients’ operating model scope and complexity
• Formulate high-, medium- and low-level designs
• Lead by example in project delivery, SME support and solutioning
• Resolve functional challenges by influencing and partnering with internal and external stakeholders
• Develop cross-team collaboration, information sharing and mentoring culture
• Oversee the project portfolio to help clients realise value from Fenergo products quickly
• Apply strong commercial acumen and understand commercial impact throughout delivery
• Support client solutions, pre-sales and sales as needed
• Ensure best-practice design and align client needs with product strategy
• Communicate effectively with clients as a domain and product expert
• Define operating models incorporating FEN-X architecture
• Challenge requirements to drive optimal solutions aligned with industry best practices and implementation strategy
• Foresee and escalate issues to protect project success
• Deliver comprehensive customer demonstrations on the Fen-X CLM platform
• Manage internal and external stakeholder communications
• Help shape the Delivery Organisation
• Support employee development through line management, SME responsibilities and regular training
• Implement efficiencies and improvements for consistent, repeatable delivery
• Keep current with industry, regulatory practices, product offering and content hub
• Support regional change management efforts
• Cascade global and regional organisational goals and initiatives to the team