Fenner Dunlop EMEA

Application Engineer

• Conduct conveyor belt surveys and inspections at customer locations, including plants, mines, quarries, terminals, and other industrial facilities
• Inspect and document belt and conveyor-system conditions, specifications, construction, covers, splices, tracking, wear, damage, components, and operating conditions
• Collect field measurements and application information such as belt width, length, carcass type, cover gauges, pulley diameters, take-up configuration, troughing angle, conveyor layout, speed, and capacity
• Evaluate belt performance, failure points, maintenance concerns, abnormal wear, and opportunities to improve belt life or performance
• Gather historical belt-life, operating-condition, and competitive-belt information
• Inspect customer-owned belt inventory and document specifications, storage conditions, age, condition, and suitability
• Assist with warranty-claim investigations and documentation, including photographs, measurements, operating information, and product identification
• Prepare survey reports with photographs, measurements, observations, and technical information for quotes, recommendations, warranty evaluations, and follow-up
• Work with sales representatives and distributors during customer visits, inspections, technical reviews, product evaluations, and business-development activities
• Identify customer needs and sales opportunities involving replacement belts, lagging, splicing materials, conveyor accessories, field services, and related products
• Provide field information to technical and sales personnel for belt selection, application analysis, troubleshooting, and product recommendations
• Communicate with customers, distributors, contractors, and internal personnel while representing the Company
• Document customer interactions and site findings using approved reporting tools, templates, CRM systems, and other platforms
• Assist with customer and distributor training on product knowledge, belt selection, operation, inspection, and maintenance
• Comply with Company and customer safety requirements, PPE requirements, hazard assessments, lockout/tagout, confined-space restrictions, and site-specific protocols
• Travel domestically and internationally to customer, distributor, and Company locations, generally up to 50% of working time, including overnight travel
• Support technical investigations, field evaluations, training activities, and analyses
• Perform other related duties as assigned

Application Engineering Specialist