Brand and Creative Operations Manager

Ferguson

. Lead the strategy, development, and optimization of brand and creative technology platforms .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $8,233 - $13,175 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading the strategy and optimization of brand and creative technology platforms, with a strong focus on AI integration, workflow automation, and digital asset management. Proven ability to manage technology vendors, budgets, and operational improvements while fostering collaboration across teams.

Highest-signal resume keywords

Creative Operations ManagementDigital Asset ManagementAI-Enabled Tools ImplementationWorkflow AutomationVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Roadmap DevelopmentOperational ReportingPerformance MetricsSystem IntegrationProcess Automation

Soft Skills

Analytical SkillsCommunication SkillsCross-Functional LeadershipContinuous Improvement Mindset

Tools & Technologies

Adobe WorkfrontBynderTemplafyTenovusMakeFusion

Industry Keywords

Brand ManagementCreative TechnologyEnterprise PlatformsGovernanceStandard Methodologies

About the role

Key responsibilities & impact

Lead the strategy, development, and optimization of brand and creative technology platforms
Develop and maintain a technology roadmap aligned with business priorities and team needs
Consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption
Oversee enterprise-facing brand tools, templates, portals, and asset libraries
Manage technology vendors, platform performance, licensing, budgets, and capability evaluations
Identify, evaluate, and implement AI-enabled tools and capabilities
Integrate AI and automation into workflows to reduce manual tasks and improve speed, quality, and scalability
Champion AI literacy, experimentation, and adoption through training and knowledge sharing
Develop and enhance workflow management capabilities within Adobe Workfront and connected platforms
Automate repetitive processes and improve collaboration across creative, content, brand, and marketing teams
Establish scalable processes, governance, and standard methodologies
Develop operational reporting and performance metrics
Oversee the enterprise digital asset management strategy, including organization, taxonomy, metadata, usage rights, integrations, and lifecycle management
Lead the evolution of enterprise brand portals, templates, and self-service resources
Oversee integrations between brand platforms and enterprise technologies
Lead and develop the Brand Systems function
Oversee technical documentation, platform maintenance, asset requests, reporting, and brand resource support
Provide operational oversight of branded merchandise, print, and ordering platforms
Establish service standards, procedures, and support processes
Manage platform budgets, vendor contracts, renewals, and technology investments
Collaborate with Brand Management, Creative, IT, Procurement, and other business partners
Foster continuous improvement, innovation, and knowledge sharing

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field (preferred)
5+ years of experience in creative operations, marketing technology, digital asset management, or a related area
Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion, or similar solutions
Experience managing templated solutions
Knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies
Experience managing technology vendors, budgets, and platform investments
Strong analytical, communication, and cross-functional leadership skills
Proven ability to drive operational improvements and technology adoption

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming benefits
Family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Bonus or Incentive Plan eligibility