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About the role
Key responsibilities & impact- Manage a portfolio of process-focused customers and national accounts
- Maintain consistency between credit and collection activities and the organization's overall customer relations strategy
- Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses
- Contact customers regarding delinquent payments
- Prepare reports reflecting credit and collection status
- Identify and address problem debts
- Manage customers utilizing portals for purchase order delivery, invoicing, and payment
- Handle a wide variety of credit and collection functions
- Handle sophisticated, large, or difficult credit accounts while ensuring positive customer relations and minimizing outstanding debts
- Participate in associate meetings and communicate concerns to management
- Strengthen internal and external relationships
- Work closely with peers at different credit management levels and support them as needed
- Support enterprise business and sales objectives through efficient performance of job responsibilities
Requirements
What you’ll need- Previous experience in credit management or similar accounting or finance roles preferred
- Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
- Strong oral and written communication skills
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Bonus or incentive plan eligibility