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Ferguson

HVAC Warranty Claims Coordinator

Ferguson

. Enter and process HVAC warranty claims for various vendors .

Posted 10/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $15 - $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing HVAC warranty claims and providing customer support while maintaining high levels of organization and attention to detail. Proficient in navigating case management applications and adapting to fast-paced environments.

Highest-signal resume keywords
HVAC Warranty Claims ProcessingCustomer Service ExperienceWritten And Verbal Communication SkillsOrganizational SkillsProblem-Solving Assistance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ProcessingCustomer Credits IssuanceCase Management ApplicationsHVAC Warranty Support
Soft Skills
Attention To DetailProfessionalismIntegrityAdaptability
Tools & Technologies
Ferguson Computer System
Industry Keywords
HVACCustomer EngagementClaim Volume Management

About the role

Key responsibilities & impact
  • Enter and process HVAC warranty claims for various vendors
  • Issue customer credits in a timely manner
  • Engage with customers and associates via email to address inquiries, provide updates, and resolve issues
  • Offer HVAC warranty support and problem-solving assistance
  • Manage and adapt to increasing claim volumes while maintaining efficiency
  • Navigate and utilize the Ferguson computer system and case management applications

Requirements

What you’ll need
  • At least 2 years of experience in customer service
  • Strong written and verbal communication skills
  • Exceptional organizational skills and attention to detail
  • Professionalism and integrity in all interactions
  • Ability to thrive in a fast-paced, adaptable environment

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with a company match
  • Mental health coverage
  • Gender affirming benefits
  • Family building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan eligibility