Industrial Inside Sales Representative

Ferguson

. Support customers and Sales associates by determining correct BPE products and solutions.

Posted 10/2/2026full-timeUnited StatesMid-LevelSenior💰 $19 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in inside sales with a focus on BPE products, providing exceptional customer service and timely responses to client needs. Proficient in managing customer projects using CRM tools and ensuring accurate order processing and delivery coordination.

Highest-signal resume keywords

Inside Sales ExperienceHygienic BPE KnowledgeCustomer Service OrientationSales SkillsDigital Literacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Order ProcessingQuotation PreparationProject Specification ReviewProduct Knowledge AcquisitionCustomer Relationship Management

Soft Skills

Relationship BuildingMotivationFast-Paced AdaptabilityCommitment Follow-Through

Tools & Technologies

CRM SoftwareMicrosoft Office

Industry Keywords

BPE ProductsMRO SolutionsPVF (Pipe, Valve and Fitting)Customer SupportSales Coordination

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Support customers and Sales associates by determining correct BPE products and solutions.
Provide personalized customer service through timely and accurate quotations for MRO and project needs.
Process sales orders precisely and efficiently.
Coordinate customer deliveries.
Answer internal and external sales calls and resolve customer and associate questions and concerns.
Use CRM to manage customer projects and specific needs.
Facilitate PVF (pipe, valve and fitting) needs in alignment with product strategy and preferred vendors.
Review, interpret and break down project specifications to ensure accurate understanding and execution.

Requirements

What you’ll need

3-5 years of inside sales experience is preferred.
3-5 years of hygienic BPE knowledge is preferred.
Strong sales skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and making timely decisions.
Ability to react well in a fast-paced environment and follow through on commitments.
Highly motivated and customer service-oriented mentality with ability to build relationships.
General digital literacy including Microsoft Office.
Ability to quickly learn additional product knowledge and processes.
Onsite availability at Headquarters in Newport News, Virginia or at an Industrial Branch.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming benefits
Family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Bonus or incentive plan eligibility