Manager, Product Lifecycle Operations

Ferguson

. Own, govern, and continuously improve the Stage Gate process across all 21 Own Brand brands .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $6,900 - $11,275 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading cross-functional process improvement and governance initiatives, particularly in Stage Gate and Product Lifecycle Management (PLM) systems. Proficient in defining end-to-end processes, workflows, and business requirements while effectively managing stakeholder expectations and change management.

Highest-signal resume keywords

Stage Gate Process ManagementProduct Lifecycle Management (PLM)Cross-Functional Process ImprovementProject LeadershipChange Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementWorkflow DesignData AnalysisRequirements DefinitionOperational ExcellenceProduct DevelopmentNew Product IntroductionGovernance ModelsBusiness RulesSystem Requirements

Soft Skills

CommunicationProblem-SolvingFacilitationCollaborationInfluencing

Tools & Technologies

Enterprise Resource Planning (ERP)Product Information Management (PIM)Master Data Management (MDM)HiveThird-Party Software

Industry Keywords

Supply ChainOperationsBusiness ManagementTransformationMatrixed Organization

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own, govern, and continuously improve the Stage Gate process across all 21 Own Brand brands
Drive adoption of common Stage Gate standards, workflows, roles, approvals, and documentation
Transition brands not using Hive into the platform and design practical compliant workflows
Lead training, user acceptance, adoption, and adherence activities for Stage Gate implementation
Own and improve the end-to-end product development and launch process from concept through launch and lifecycle transition
Define process steps, ownership, inputs, data points, dependencies, handoffs, and timing expectations
Identify and remove bottlenecks, duplicate work, communication gaps, and inconsistent practices
Improve visibility into project status, launch milestones, requirements, risks, and next steps
Lead implementation, launch, adoption, and ongoing business ownership of a new Product Lifecycle Management system
Partner with the PLM vendor, IT, implementation partners, and project management resources
Define future-state processes, workflows, governance, roles, data ownership, business rules, integrations, and system requirements
Coordinate process validation, data preparation, user acceptance testing, training, communications, deployment, and business readiness
Own post-launch platform governance, support, feedback prioritization, change requests, and enhancements
Develop role-based training, job aids, and guidance for Stage Gate, Hive, PLM, and product launch processes
Lead readiness, communications, adoption, reinforcement, and change management across brands and functions

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Supply Chain, Engineering, Product Management, Information Systems, or a related field, or equivalent relevant experience
Experience leading cross-functional process improvement, transformation, governance, or enterprise technology implementation initiatives in a matrixed organization
Experience supporting Stage Gate, product development, new product introduction, sourcing, supply chain, operational excellence, or product launch processes
Experience leading or serving as a business owner for a PLM, workflow, ERP, PIM, MDM, or related enterprise system implementation preferred
Ability to define end-to-end processes, workflows, business requirements, data points, governance models, roles, handoffs, and system requirements
Strong project and program leadership skills, including managing priorities, dependencies, risks, decisions, issues, and stakeholder expectations
Demonstrated change leadership, facilitation, training, user acceptance, and collaborator engagement capabilities
Ability to influence across companies, brands, functions, and organizational levels without direct authority
Strong problem-solving, process improvement, communication, and executive presentation skills
Experience partnering with IT, third-party software vendors, implementation partners, and project management organizations preferred

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming benefits
Family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Bonus or Incentive Plan eligibility