Retail Training Specialist

FERRAGAMO

. Schedule and coordinate in-person, virtual, and on-the-job training sessions, including calendars, invitations, venues, travel, and materials .

Posted 10/14/2026full-timeNew York City • New York • United StatesJunior💰 $90,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and scheduling capabilities while managing training logistics and records. Proficient in utilizing Learning Management Systems (LMS) and Microsoft Office tools to support training initiatives and reporting.

Highest-signal resume keywords

Training CoordinationLearning Management System (LMS)Microsoft Office ProficiencyData ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training SchedulingReport PreparationData TrackingOnboarding CoordinationTraining Material Preparation

Soft Skills

Attention to DetailOrganizational SkillsVerbal CommunicationWritten CommunicationMulti-Priority Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Retail ExperienceLuxury RetailTraining SupportAdministrative Support

About the role

Key responsibilities & impact

Schedule and coordinate in-person, virtual, and on-the-job training sessions, including calendars, invitations, venues, travel, and materials
Prepare, print, and ship training materials, workbooks, and welcome kits
Coordinate new hire training schedules with HR and follow up with stores on onboarding milestones
Maintain training records, attendance, and completion data in the LMS
Assign courses and track required and compliance training deadlines
Prepare reports on participation, completion rates, and onboarding status
Compile feedback surveys and assessment results
Format and update training decks, job aids, and guides
Support rollouts for product launches, seasonal events, and policy changes
Serve as the first point of contact for store teams with training, scheduling, and system questions
Escalate complex needs to the Training Manager
Process training-related expenses and vendor invoices
Handle ad hoc projects and administrative tasks as needed

Requirements

What you’ll need

1-3 years of administrative, coordination, or HR/training support experience (retail experience preferred)
Excellent organization, scheduling, and attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and deadlines
Proficiency in Microsoft Office, especially Excel, PowerPoint, and Outlook
Comfortable working with data, trackers, and reports
High school diploma required; bachelor’s degree preferred
Experience with a learning management system (LMS)
Experience in luxury or specialty retail

Benefits

Comp & perks

Occasional domestic travel to stores and training events
Ability to lift up to 20 lbs when handling training materials
Ability to sit, stand, and move about for extended periods