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FHI 360

QA Program Officer I

FHI 360

. Provide administrative and project support for STRIDES Quality Assurance activities .

Posted 10/1/2026full-timeRemote • United StatesJuniorMid-Level💰 $53,000 - $65,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project support capabilities, including administrative coordination, budget management, and compliance documentation. Proficient in communication and organizational skills, with a focus on maintaining project integrity and facilitating stakeholder engagement.

Highest-signal resume keywords
Project SupportBudget CoordinationMicrosoft Office ProficiencyFluent English CommunicationNGO Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project Design KnowledgeProcurement ManagementReport WritingData AnalysisDocumentation Management
Soft Skills
Problem SolvingAttention to DetailOrganizational SkillsCommunication Skills
Tools & Technologies
Microsoft Office SuiteSharePointCostPointSkypeZoomTeams
Industry Keywords
NGOGovernment AgencyProject ManagementCompliance DocumentationAudit-Ready Files

About the role

Key responsibilities & impact
  • Provide administrative and project support for STRIDES Quality Assurance activities
  • Collect, compile, and analyze project information
  • Update manuals and process complex paperwork
  • Support project management with conference room setup, travel requests, and sub-task assignments
  • Facilitate communication with partners and maintain internal and external project websites
  • Coordinate assigned project activities and conduct research
  • Write, review, and translate quarterly reports
  • Review and contribute to work plans
  • Assist with project budget coordination
  • Enter and maintain procurement requisitions in CostPoint and track completion
  • Maintain procurement request logs and follow up on missing information, documentation, and approvals
  • Support MSA commodity requests and organize procurement files
  • Monitor procurement milestones and escalate delays or incomplete packages
  • Support verification of receipt, delivery documentation, and procurement closeout records
  • Maintain subcontractor and consultant files, trackers, deliverable schedules, and authorization records
  • Support subcontractor and consultant onboarding and offboarding
  • Track deliverables, invoices, periods of performance, and modification or renewal dates
  • Maintain FFATA records and compliance documentation
  • Conduct completeness checks and escalate discrepancies
  • Compile and follow up on inputs for project reports
  • Maintain audit-ready files and support internal reviews or audits
  • Provide administrative and operational support for assigned country portfolios
  • Maintain country trackers, calendars, deadlines, and follow-up lists
  • Document meeting decisions and action items and follow up with responsible parties
  • Prepare country updates, briefing materials, and implementation-status summaries
  • Maintain SharePoint folders, trackers, templates, procedures, job aids, and reference materials
  • Support document version control, archiving, and file-quality checks
  • Maintain distribution lists, contact lists, and newsletter content inputs
  • Coordinate onboarding and offboarding logistics
  • Support scheduling, agendas, meeting materials, notes, and action-item tracking for Operations/Quality Assurance meetings
  • Identify administrative or documentation gaps and recommend process improvements
  • Track service requests and routine turnaround times
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth, or a related field
  • Minimum of 2+ years of relevant experience supporting projects and/or a technical practice area
  • Prior work experience in an NGO, government agency, or private organization
  • Basic knowledge of concepts, practices, and procedures with project design
  • Strong oral and written communication skills
  • Demonstrated proficiency with Microsoft Office suite software
  • Ability to solve problems and recommend corrective action
  • Strong organizational skills and attention to detail
  • Must be able to read, write, and speak fluent English
  • Fluent host-country language as appropriate
  • Spanish and French are a plus
  • Ability to use Microsoft applications including Office 365, SharePoint, Skype/Zoom/Teams
  • Ability to complete required screening checks, including reference, criminal record, terrorism finance, and misconduct disclosure checks
  • Ability to travel 10%–25%

Benefits

Comp & perks
  • FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account
  • 18 days of paid vacation per year for US-based full-time staff
  • 12 sick days per year for US-based full-time staff
  • 11 holidays per year for US-based full-time staff
  • Paid time off reduced pro rata for employees working less than a full-time schedule
  • Competitive benefits package
  • Professional development
  • Policies and programs supporting a healthy work/life balance
  • Travel allowance implied by 10%–25% travel requirement